Workplace Training

This program enables participants to understand and recognise stress and build resilience through practical techniques to manage life more successfully.

Research suggests that 1 in 10 people are living with mental health issues. This means that there is likely to be people in most workplaces that have some type of mental health issues.. This course will inform you about common mental health issues.

This program can provide a framework that sets out expected standards of personal and professional behaviour and in some organisations satisfies statutory obligations. Participants will gain confidence developing a framework and also in designing and delivering a training program that imparts awareness of the Code to staff.

This comprehensive training program on Equal Opportunity Awareness (bullying, discrimination and harassment) provides staff with an understanding about what constitutes unlawful discrimination, harassment and bullying.

This program enables participants to understand and recognise stress and build resilience through practical techniques to manage life more successfully.

This practical workshop provides strategies and insights on how to conduct challenging conversations within organisations and achieve better outcomes through positive communication.

For anyone leading a team, it can be challenging when you don’t have the information and skills needed to support your staff. This course will inform you about common mental health issues and strategies for managing appropriately in the workplace.

This workshop is designed to provide practical skills and strategies so that participants are better able to tackle the challenging issues that can arise around staff behaviour and performance.

This practical workshop will give Contact Officers the knowledge and confidence to fulfil the role. It will support the organisations efforts to deal with harassment and bullying and assist in providing a respectful workplace.

Build long term relationships with your customers using effective communication, attitude and resolution strategies.

This program will focus on improving awareness and skill in managing difficult client behaviour, to debrief effectively after an incident, and learn resilience techniques to strengthen your staffs’ capacity to manage the every day stressors of the work.

Diversity in the population, the workforce, and the marketplace is a fact of life no manager and employee can afford to ignore. This training will help you to affectively manage diversity in the workplace.

This program provides a systematic approach to negotiating that can apply in most situations and will enable participants to learn key communication skills to influence and assist in developing successful negotiation outcomes.

This course ensures managers and supervisors are informed and equipped to support staff who have experienced domestic violence.

This program will discuss prevalence of substance abuse in the workplace, impact on work, health, and family, warning signs of substance abuse and where to get help.

Being aware of others’ emotions is critical to build a successful workplace environment. Build quality interpersonal relationships by recognising your own feelings and those of others.

This program gives staff an introduction to the core principles of working in an inclusive and respectful way with lesbian, gay, bisexual, trans, and intersex (LGBTI) people.

This session examines workplace habits vs rituals and ways to implement good wellbeing habits into the work day.