Public Workplace Training Courses
Relationship Matters in the Workplace is renowned for providing training that focuses on developing self-awareness, building skills and knowledge, and facilitating behaviour change back in the workplace.
We invite our participants to use the time away from work to reflect on their role, their performance and their development and to explore new ways to engage and enjoy their work lives. To book any of our current courses, please select a topic below and you can book in online.
Customised Training Courses
Relationship Matters in Workplace provides many onsite customised training programs on the topics listed below and enjoys the opportunity to co-create new topics for training to meet clients needs.
Please call to discuss ideas you may like to explore for your workplace.
Current Courses:
Managing Mental Health in the Workplace for Managers
This Workplace training program explains common mental health disorders and their characteristics and equips managers to discharge their responsibilities in regards to prevention, intervention and conversations around mental health.
Building Resilience
This program enables participants to understand and recognise stress and build resilience through practical techniques to manage life more successfully.
Mental Health Awareness
Research suggests that 1 in 10 people are living with mental health issues. This means that there is likely to be people in most workplaces that have some type of mental health issues.. This course will inform you about common mental health issues.
Code of Conduct Training
This program can provide a framework that sets out expected standards of personal and professional behaviour and in some organisations satisfies statutory obligations. Participants will gain confidence developing a framework and also in designing and delivering a training program that imparts awareness of the Code to staff.
Equal Opportunity Awareness
This comprehensive training program on Equal Opportunity Awareness (bullying, discrimination and harassment) provides staff with an understanding about what constitutes unlawful discrimination, harassment and bullying.
Managing and Leading Change
This program enables participants to understand and recognise stress and build resilience through practical techniques to manage life more successfully.
Difficult but Necessary Conversations
This practical workshop provides strategies and insights on how to conduct challenging conversations within organisations and achieve better outcomes through positive communication.
Performance Management Skills
This workshop is designed to provide practical skills and strategies so that participants are better able to tackle the challenging issues that can arise around staff behaviour and performance.
Assertiveness Training
The aim of this course is to build confidence and improve workplace relationships by discovering how to be assertive in the workplace in a positive and productive manner.
Contact Officer Training
This practical workshop will give Contact Officers the knowledge and confidence to fulfil the role. It will support the organisations efforts to deal with harassment and bullying and assist in providing a respectful workplace.
Customer Service
Build long term relationships with your customers using effective communication, attitude and resolution strategies.
Dealing with Difficult Clients
This program will focus on improving awareness and skill in managing difficult client behaviour, to debrief effectively after an incident, and learn resilience techniques to strengthen your staffs’ capacity to manage the every day stressors of the work.
Diversity in the Workplace
Diversity in the population, the workforce, and the marketplace is a fact of life no manager and employee can afford to ignore. This training will help you to affectively manage diversity in the workplace.
Influence and Negotiation
This program provides a systematic approach to negotiating that can apply in most situations and will enable participants to learn key communication skills to influence and assist in developing successful negotiation outcomes.
Domestic Violence in the Workplace
This course ensures managers and supervisors are informed and equipped to support staff who have experienced domestic violence.
Drug and Alcohol Awareness
This program will discuss prevalence of substance abuse in the workplace, impact on work, health, and family, warning signs of substance abuse and where to get help.
Emotional Intelligence
Being aware of others’ emotions is critical to build a successful workplace environment. Build quality interpersonal relationships by recognising your own feelings and those of others.
LGBTI Awareness
This program gives staff an introduction to the core principles of working in an inclusive and respectful way with lesbian, gay, bisexual, trans, and intersex (LGBTI) people.
Making Health and Wellbeing a Priority
This session examines workplace habits vs rituals and ways to implement good wellbeing habits into the work day.
Managing Conflict in the Workplace
Learn how to manage yourself effectively and develop practical strategies and techniques to prepare for, respond to and deal with conflict productively.
Managing Stress
This program looks at the impact of stress and how we can minimise the negative impact on our health and well being.
Mediation Skills for Managers
This one day workshop provides Managers and HR Staff with the necessary skills and practice so that they are able to facilitate positive outcomes amongst their staff or other parties who might be in conflict.
Positive Parenting
This program provides an opportunity to reflect on how the journey is going, what can be done to make the journey a bit easier or at least be better prepared for some of the highs and lows of parenting, while juggling the demands of work.
Retirement Ready
This session will help participants understand their current readiness for this significant change, and then assist them in developing greater clarity and direction.
Self Care
We now know how important it is to look after ourselves. This program focuses on the impact of compassion fatigue and strategies for looking after yourself.
Work-Life Balance
This engaging time management workshop helps employees learn how to set realistic goals, plan daily activities, prioritise effectively and utilise a range of tools to balance their personal and professional life.
Workplace Anger Management
We have all experienced someone’s anger either at work or in our personal life, but we have also expressed anger ourselves. This presentation is not just about managing other people’s anger but also an opportunity to reflect on our own emotions and behaviour.
Contact us to find out more about what Relationship Matters can do for you on (03) 8650 6262 or email workplace@relationshipmatters.com.au