Family Counselling
Our family counselling can help you strengthen your family bonds, improve communication, and work through challenges together.
Home / Counselling and Mental Health / Family Counselling
We help families build healthier relationships and find new ways to connect. Navigating a blended family, parenting together, or managing changes in family dynamics can be challenging. Our family programs are here to help you reconnect, communicate better, and work through difficult times. We’ll give you the skills to reduce conflict and improve understanding in your family relationships.
Who is this for?
Family counselling can help when parenting feels overwhelming, children are struggling, or relationships at home are strained. We support all family types, including blended families, LGBTQIA+ families, solo parents, siblings, and extended family members.
You might benefit if:
- There’s frequent conflict or miscommunication within your family
- You’re struggling to understand or support your child or teenager
- Your family is working through separation, grief or a big life change
- A family member may be struggling with mental health concerns
- You want to better understand your child’s development
What can I expect?
Our job is to help you feel comfortable and supported.
When you first get in touch, one of our friendly client services officers will explain our fees and help you book your session, whether you prefer to meet at one of our locations or online.
Before your first session you’ll be asked to fill out registration and consent for service forms. This helps us understand your situation better and explains the counselling process and your rights around privacy and confidentiality.
During your first session (which lasts about 50 minutes), your counsellor will:
- Discuss confidentiality and privacy with you.
- Ask questions to understand what’s been happening in your life.
- Explore any underlying triggers or factors that may be contributing to your situation.
- Most importantly, talk about what you hope to get out of counselling.
Depending on your situation and circumstances, we may meet with you individually first to understand your individual needs and goals before bringing you together.
Your counsellor will discuss and make a plan for your next steps, whether that means weekly, fortnightly, or a different schedule that works for you and your family. At the end of each session, our team will help you book your next appointment and arrange payment.
How can we help?
Our counselling for families is focused on restoring and strengthening connections. Our experienced family counsellors use trauma informed and evidence-based techniques to help families:
- Improve communication
- Manage behavioural or emotional challenges
- Work through school or peer issues
- Navigate issues relating to separation
- Rebuild respectful relationships after conflict
- Navigate changes to family life stages
We also offer a range of trusted relationship and parenting education groups created to support families at any stage of life.
Our family counselling services are available across Melbourne and Victoria are available in person or online, designed to give you the support you need in a way that works best for you.
How to book
Getting started is simple. Just reach out to our client services team who will answer any questions, talk you through fees and help you book your first appointment. While sessions are usually available quickly, wait times can vary depending on location.
Program fees
Fees are scaled based on your income. Concession rates are available.
Please let us know if you are experiencing financial hardship. Fee variation or relief can be assessed and applied.
Frequently asked questions
Yes. We are proud to support all families, regardless of sexual orientation, gender identity, culture or ability. Our organisation is accredited under:
- Health and Community Service Standards
- Rainbow Tick Standards
- National Standards for Mental Health Services
Fees are scaled and based on your income and the type of counselling you’re accessing (individual, relationship or family).
Fees will be explained when you book your first session. If your financial situation changes, let us know and we’ll adjust fees with you.
Yes. Where appropriate, children, and young people will be included in family counselling, depending on their age and situation.
No referral is required. You can contact us directly to make a booking.
No, family counselling and other counselling services delivered at Relationship Matters are not eligible for a rebate from Medicare and/or Private Health Insurance.
Yes. Protecting your privacy and wellbeing is central to how we work. The only exceptions are where there are concerns about safety or harm or where we are required to release your information as required by law.
Yes. We offer online sessions. If you would prefer to connect online, we’ll guide you through the process.
Absolutely. Please let us know if you have a carer or would like a support person to attend with you.
📞 Call us on 1300 543 396
📧 Email: contact@relationshipmatters.com.au