Respectful Communications and Team Cohesion in the Workplace – For NDIS Workers

Respectful Communications and Team Cohesion in the Workplace – For NDIS Workers

Date: Tuesday 17 February 2026
Time: 10.30am to 12.00pm
Cost: $180 per person + GST
Delivery: Online

Maximum of 20 participants – book now to secure your spot!

Who should attend?

This session is designed specifically for NDIS workers, as well as team leaders and supervisors supporting people with disability. It is suitable for those working directly with participants, families and support teams.

About this training

This online training focuses on respectful communication and team cohesion within NDIS settings. Participants will explore how communication styles, tone and body language impact relationships with participants, families and colleagues.

The session supports NDIS workers to navigate challenging conversations professionally, reduce misunderstandings, and strengthen collaboration across teams while maintaining participant centred practice.

Learning outcomes

Participants will:

• Harness the power of words, tone and body language to communicate respectfully and clearly
• Apply effective communication strategies across management, staff and participant interactions
• Navigate disagreements with professionalism and confidence
• Use collaborative approaches to reduce workplace stress and support productivity
• Strengthen inclusive communication practices that respect diversity
• Enhance self reflection skills to support effective teamwork
• Improve ability to connect with individuals and teams
• Apply practical techniques to diffuse challenging situations in real time
• Build confidence in managing complex or sensitive conversations

Trainer

Laura Sykes

Laura Sykes is a seasoned psychotherapist, counsellor and trainer with over 20 years of experience. She creates supportive and engaging learning environments and uses a solution focused approach to help individuals and teams navigate complex challenges.

Laura has extensive experience working across diverse professional settings. Her training programs are practical, inclusive and grounded in real world experience, drawing on multiple therapeutic modalities with a strong focus on communication and workplace wellbeing.