Conflict Resolution Skills for Leaders and HR $350.00 + GST

Shepparton and Regional Victoria
Conflict in the workplace is inevitable. Poorly managed conflict is not.
This practical and engaging training equips leaders, HR professionals, and key personnel with the skills and confidence to address conflict early, communicate effectively, and resolve issues constructively.
Participants will learn how to recognise early signs and underlying causes of conflict, use respectful and assertive communication techniques, and manage strong emotions while maintaining psychological safety.
The session also explores proven resolution strategies, with reference to organisational policies and processes to ensure alignment with workplace expectations and obligations.
Date
19 May 2026
Cost
$350.00 + GST
Time
9.00 am to 12.30 pm
Format
In person, 3.5 hours
Location
Shepparton Business Centre
Who is this for?
Leaders, HR professionals, and anyone responsible for supporting people in the workplace.
What you will learn
By the end of this session, you will be able to:
- Identify conflict early and intervene constructively
- Communicate clearly, respectfully, and assertively
- Navigate emotionally charged conversations with confidence
- Apply practical resolution strategies
- Understand escalation pathways and organisational procedures
This training supports healthier working relationships, stronger teams, and a more respectful and productive workplace.
How to Book
To register for this training, please email:
workplacematters@relationshipmatters.com.au
Please include:
• Name
• Organisation
• Contact details
• Invoice contact email if different
You will then be invoiced to confirm your place and receive session details, including access information.