Conflict Resolution in the Workplace
This interactive workshop builds confidence and skills to manage workplace conflict effectively.
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This interactive workshop builds confidence and skills to manage workplace conflict effectively; turning challenging conversations into opportunities for positive outcomes.
Participants will learn how to recognise early signs of conflict, manage emotions, and use proven communication techniques to resolve issues constructively.
Who is this for?
This is a practical, grounded session designed for leaders, HR professionals and anyone managing the dynamics of people interactions at work.
What can I expect?
This workshop explores the nature of workplace conflict, including its causes, impacts, and potential opportunities for positive outcomes. It provides a mix of theory/education, balanced with a self reflective component and then application in the real world.
Participants will gain an understanding of the psychology of conflict and common emotional triggers, while developing effective communication and conversation skills. The workshop examines different conflict management styles and provides practical strategies for de-escalating challenging situations.
How can we help?
Participants will learn problem-solving techniques and collaborative approaches to achieving constructive conflict resolution.
By the end of this training, participants will be able to:
- Identify early signs and sources of conflict
- Apply communication tools to handle difficult conversations
- Identify and manage own emotional responses
- Use structured approaches to resolve workplace conflict
- Build psychologically safe and productive team interactions
How to book
To discuss your team’s needs, learn about availability, and book your session, please contact us.
Upcoming Events
A yarning circle is a culturally respectful practice used for centuries by Indigenous peoples around the world. It encourages open and honest conversations in a safe space where everyone is heard, fostering trust, mutual respect, and deeper connections.
This training is designed for non-Indigenous people who are interested in learning more about First Nations cultures, values, and communication practices. It is ideal for teams, leaders, and individuals wanting to build stronger, more respectful workplace relationships.
The training runs for 90 minutes and is delivered online in an interactive format. It is limited to 20 participants to ensure a meaningful and inclusive experience.
What will I learn from attending?
By the end of the session, participants will:
- Understand how storytelling fosters empathy, courage, and respect.
- Recognise how community and family stories shape identity and values.
- Learn how engagement with stories supports deeper learning.
- Appreciate the importance of stories in guiding us through life.
- Explore how connecting personal stories with others develops strengths and motivation.
Yarning circles create a safe and supportive environment where everyone can contribute equally. This helps build trust, encourages open dialogue, strengthens team relationships, and supports more collaborative and inclusive workplaces.
The training can be delivered online or in person, depending on your preference and requirements.
Each session is designed for up to 20 participants to ensure meaningful interaction and genuine dialogue among the group.
To book, please contact us at workplacematters@relationshipmatters.com.au or calling 03 8650 6262.
You are expected to participate in group discussions and skills practice, but only share what you feel comfortable with. We set group agreements at the start of the program to ensure you feel safe to open-up and are given a confidential, non-judgmental and respectful space.
Yes. If you attend all six sessions you’ll receive a Certificate of Completion. If a session is missed, you’ll receive a Certificate of Participation with the number of sessions attended.
No, we do not offer make-up sessions for this program.
No. You may provide a copy of your Certificate, but we do not provide any other information on your participation.
Yes. We are proud to support all dads regardless of sexual orientation, gender identity, culture or ability. Our organisation is accredited under:
- Health and Community Service Standards
- Rainbow Tick Standards
- National Standards for Mental Health Services
Yes. Protecting your privacy and wellbeing is central to how we work. The only exceptions are where there are concerns about safety or harm or where we are required to release your information as required by law.