Effective supervision is essential for building capable, confident and high performing employees. This practical online training program supports supervisors to develop the skills, structure and confidence needed to effectively support their staff.

This course offering is ideal for new supervisors wanting to establish a supervision framework with their direct reports, and for experienced leaders seeking to refine their practice, deepen their reflective capacity, and strengthen foundations of effective supervision.

Supervision Training for Operational Leaders supports those with supervisory responsibilities to develop confidence and practical skills to engage staff and be effective supervisors.

Training format

4 online sessions, 1.5 hours each, over 4 weeks (6 hours total)

Learning outcomes

By the end of the four sessions, participants will be confident in:

• Establishing a practical and realistic supervision framework and agreement
• Understanding the three-cornered psychological contract and how this influences supervision in practice
• Engaging supervisees in honest and open communication, resulting in higher commitment and performance
• Maintaining positive regard within the supervision dynamic to enable honest and transparent working relationships

Session dates

26 October | 9 November | 16 November | 23 November 2026 — 10:30am to 12 noon

Cost

$660 per participant ($165 per session)

Delivered by

Workplace Matters trainer Carol Wlodarczyk, an experienced psychologist with a strong background providing supervision to operational staff across the not for profit, public, and health sectors.

She has developed and delivered bespoke supervision training programs for organisations, and training participants refer to her as “the guru of supervision.”

Holding a Master’s degree in Organisational and Industrial Psychology, Carol is known for her ability to quickly build positive, transparent and respectful relationships with supervisees.

If you are a new supervisor or a leader wanting to strengthen your supervision practice, this training is designed for you.