Mental Health First Aid
The Standard Mental Health First Aid® (MHFA®) course teaches participants how to provide initial support to another adult who may be experiencing a mental health problem or mental health crisis, until professional help is received, or the crisis resolves.
Course participants learn about the signs and symptoms of common mental health problems in adults, how to recognise and respond to an emerging or worsening mental health problem and the treatments and supports available.
Intervene early
Recognise the warning signs of mental health problems in other adults.
Offer support
Learn the skills to speak openly and accurately about mental health.
Respond in a crisis
Respond across a range of crisis situations where an adult may be at risk of harm.
Reduce stigma
Reduce stigma and increase support for adults experiencing and living with mental health problems.
Adults who complete a Standard MHFA course become Mental Health First Aiders (MHFAiders), equipped with the knowledge, confidence, and skills to provide mental health information and support when it matters most.
Learning Outcomes
Upon completion of this course participants will be able to:
• Recognise the signs and symptoms of mental health problems in adults
• Use an evidence-based action plan to initiate a mental health first aid conversation
• Assess for a range of crisis situations and provide initial support
• Understand the prevalence and impact of mental illnesses, risk factors and treatments and supports available
• Apply self-care practices as a Mental Health First Aider.
The Standard Mental Health First Aid course is based on guidelines that are informed by people with lived experience, their caregivers and health professionals.
Who Should Attend
This course is ideal for:
• People & Culture / HR / WHS Teams and HSRs
• Operational Leaders and Supervisors
• Employees wanting to assist colleagues
Event Details
Date: Monday 30 November 2026 and Tuesday 1 December 2026
Venue: 4/255 Bourke Street, Melbourne VIC 3000
Time: Arrival and registration: 8:30am – 9am
Training Session: 9am – 4pm
Cost: $399 (GST Incl) per person
About the Trainer
Carol is a registered psychologist with a Master’s degree in Organisational and Industrial Psychology. She is a certified HSR with qualifications in Critical Incident Debriefing and mediation, and has over 30 years of experience in the not for profit, health, and public sectors.
Carol combines deep expertise in workplace psychological safety and wellbeing with an engaging, interactive training style. Her sessions are tailored to each audience, ensuring practical understanding and meaningful application. She is also a licensed MHFA Instructor.



