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DTSTART;TZID=Australia/Melbourne:20260728T093000
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DTSTAMP:20260619T005151Z
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UID:10002494-1785231000-1785243600@relationshipmatters.com.au
SUMMARY:Conflict Resolution in the Workplace
DESCRIPTION:Workplace conflict is a natural part of working with others\, but when managed effectively it can strengthen relationships\, improve communication and lead to better results. \nThis interactive workshop builds the confidence and skills to manage workplace conflict effectively\, turning challenging conversations into opportunities for positive outcomes. \nParticipants will learn how to recognise early signs of conflict\, manage emotions and use proven communication techniques to resolve issues constructively. \nKey Focus Areas Include \n• Understanding workplace conflict – causes\, risks and benefits\n• The psychology of conflict and emotional triggers\n• Communication and conversation skills\n• Conflict management styles\n• Practical strategies for de-escalation\n• Problem-solving and collaborative resolution \nTraining Format \n3.5 hours\, face-to-face \nLearning Outcomes \nBy the end of this training\, participants will be able to: \n• Identify early signs and sources of conflict\n• Apply communication tools to handle difficult conversations\n• Identify and manage their own emotional responses\n• Use structured approaches to resolve workplace conflict\n• Build psychologically safe and productive team interactions \nWhy This Matters \nUnmanaged conflict can lead to: \n• Increased stress and tension\n• Reduced productivity\n• Poor decision-making \nWell-managed conflict supports: \n• Better collaboration and working relationships\n• Improved decision-making\n• Stronger team performance \nSession Details \nDate: Tuesday 28 July 2026\nTime: 9.30am to 1.00pm\nLocation: Relationship Matters\, Level 4\, 255 Bourke Street\, Melbourne VIC 3000\nCost: $350 + GST per participant \nFacilitated by Carol Wlodarczyk \nWorkplace Matters trainer Carol Wlodarczyk is an experienced psychologist with a strong background providing supervision to operational staff across the not-for-profit\, public and health sectors. \nHolding a Master’s degree in Organisational and Industrial Psychology\, Carol is known for her ability to quickly build positive\, transparent and respectful relationships with training participants. \nGain practical tools and strategies to confidently navigate difficult conversations\, manage workplace conflict and foster stronger working relationships. \nWho Should Attend? \n• Team leaders and managers\n• HR and People & Culture professionals\n• Supervisors and coordinators\n• Employees who want to build confidence in managing workplace conflict\n• Anyone responsible for supporting positive workplace relationships \nGetting There \nRelationship Matters is conveniently located in Melbourne CBD and is easily accessible by public transport. \nAddress: Level 4\, 255 Bourke Street\, Melbourne VIC 3000 \nThe venue is within walking distance of Melbourne Central Station\, Flinders Street Station and major tram routes. Paid parking is available nearby. \nBooking Information \nTickets are not available for online purchase. \nTo secure your place\, please click the email booking link above and send through your details. You will then be invoiced to confirm your booking and receive session information. \nPlaces are limited to 20 participants and tend to fill quickly. \nHow to Book \nTo register for this training\, please email: \nworkplacematters@relationshipmatters.com.au \nPlease include: \n• Name\n• Organisation\n• Contact details\n• Invoice contact email (if different) \nYou will then be invoiced to confirm your place and receive session details\, including access information. \nExplore More Workplace Support Services \nLooking for additional support for your team or organisation? Workplace Matters offers a range of workplace training\, consulting and employee wellbeing services tailored to your needs. \nWorkplace Support
URL:https://relationshipmatters.com.au/event/conflict-resolution-in-the-workplace/
LOCATION:Relationship Matters Melbourne City (Head Office)\, Level 4\, 255 Bourke Street\, Melbourne\, VIC\, 3000\, Australia
CATEGORIES:Managing conflict in the workplace,Workplace Training
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ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
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