BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Relationship Matters - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Relationship Matters
X-ORIGINAL-URL:https://relationshipmatters.com.au
X-WR-CALDESC:Events for Relationship Matters
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Australia/Melbourne
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20240406T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20241005T160000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20250405T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20251004T160000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20260404T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20261003T160000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20270403T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20271002T160000
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260422T090000
DTEND;TZID=Australia/Melbourne:20260422T103000
DTSTAMP:20260424T012058
CREATED:20260319T004652Z
LAST-MODIFIED:20260420T054452Z
UID:10002462-1776848400-1776853800@relationshipmatters.com.au
SUMMARY:Compassion in Action: Leading Workplace Responses to Family Violence or Mental Health Concerns
DESCRIPTION:Key personnel hold a critical role in creating environments where employees feel safe\, supported\, and able to seek help when facing difficult circumstances. \nIn addition\, there are responsibilities under new Occupational Health and Safety (Psychological Health) Regulations 2025 as well as obligations under the National Employment Standards\, which provide all employees with 10 days of paid family and domestic violence leave each year. \nThe session explores workplace responsibilities\, early warning signs\, confidentiality considerations\, and how to respond without overstepping professional boundaries. \nTraining Format1 x 1.5 hour online session \nDate: 22 April 2026\, 9:00am to 10:30amCan’t make this session? Additional dates are available in our Book Now section. \nCost$190 + GST per participant \nAudienceLine managers\, HR professionals\, Health and Safety Representatives\, Contact Officers \nLearning Outcomes \nThis training provides guidance on recognising and responding to employees experiencing family and domestic violence or mental health challenges. \nThe training will build confidence in: \n• Having sensitive conversations• Providing appropriate referrals• Fostering a culture of psychological safety \nBy the end of the training\, leaders will be equipped to promote wellbeing\, uphold organisational obligations\, and support staff with compassion\, clarity\, and confidence. \nTrainer \nCarol WlodarczykBusiness Support Specialist\, Workplace Matters \nCarol is a registered psychologist and experienced HR executive who has worked in the family violence sector as a group facilitator. She has direct experience managing and supporting employees who are experiencing family violence or mental health issues. \nHolding a Master’s degree in Organisational and Industrial Psychology\, Carol understands the importance of balancing organisational responsibilities and employee wellbeing to achieve a positive\, engaged and productive workforce. \nHow to Book \nTo register for this training\, please emailworkplacematters@relationshipmatters.com.au \nPlease include: \n• Name• Organisation• Contact details• Invoice contact email if different \nYou will then be invoiced to confirm your place and receive session details\, including access information. \nBooking Information\nTickets are not available for online purchase.To secure your place\, please click the email booking link above and send through your details. You will then be invoiced to confirm your booking and receive session information. \nPlaces are limited to 20 participants and tend to fill quickly.
URL:https://relationshipmatters.com.au/event/compassion-in-action-leading-workplace-responses-to-family-violence-or-mental-health-concerns/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/03/Copy-of-Supervision-Training-for-Operational-Supervisors.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260417T103000
DTEND;TZID=Australia/Melbourne:20260417T120000
DTSTAMP:20260424T012058
CREATED:20260113T043309Z
LAST-MODIFIED:20260119T023531Z
UID:10002439-1776421800-1776427200@relationshipmatters.com.au
SUMMARY:Dealing with Difficult Clients - For Community Development Workers
DESCRIPTION:Dealing with Difficult ClientsFor Community Development Workers \nDate: Friday 17 April 2026Time: 10.30am to 12.00pmDelivery: Online via Zoom \nCost: $180 per person + GST \nMaximum of 20 participants – book now to secure your spot \nRegistration link:https://us06web.zoom.us/meeting/register/Vjo17rSXQES4AMJvug1Lwg \nWho should attend?This session is designed for community development workers\, as well as staff\, team leaders and supervisors at all levels who work directly with community members and manage challenging or complex interactions. \nAbout this trainingThis program focuses on building awareness\, confidence and practical skills to support staff when managing difficult client behaviour. Participants will learn how to respond effectively in challenging situations\, debrief after incidents\, and develop resilience strategies to better manage the everyday stressors of their role. The session supports participants to understand their own reactions\, recognise how life circumstances can contribute to anger in others\, and apply practical techniques to de-escalate situations safely and calmly. \nLearning outcomesParticipants will: \n\nIdentify and manage their own personal triggers and better understand their reactions to situations\nIdentify and manage difficult customers with an understanding of how life circumstances can manifest into anger\nUnderstand how to build resilience to cope with challenging situations and anger\nExplore how to de-escalate situations using a de-escalation framework\nGain useful tips to manage difficult situations\nUnderstand the importance of self-care and practise stress management techniques\nExplore workplace related case studies to integrate theory into practice\n\nTrainerTessa HughesTessa Hughes is a trained social worker with over thirty years of experience in the child and family welfare sector. During her career\, she has run a mindfulness meditation business and taught in schools\, hospitals and community settings. She developed and currently manages a short-term therapeutic program\, utilising her specialised skills in trauma informed practice. Throughout her working life\, Tessa has become acutely aware of the increased prevalence of people experiencing high levels of stress and mental health challenges. She is an experienced trainer who supports participants to develop practical\, real-world strategies and skills.
URL:https://relationshipmatters.com.au/event/dealing-with-difficult-clients-for-community-development-workers/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-32.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260414T103000
DTEND;TZID=Australia/Melbourne:20260414T120000
DTSTAMP:20260424T012058
CREATED:20260120T040937Z
LAST-MODIFIED:20260120T041029Z
UID:10002444-1776162600-1776168000@relationshipmatters.com.au
SUMMARY:Respectful Communications and Team Cohesion in the Workplace – For Retail Workers
DESCRIPTION:Respectful Communications and Team Cohesion in the Workplace – For Retail Workers\nDate: Tuesday 14 April 2026Time: 10.30am to 12.00pmCost: $180 per person + GSTDelivery: Online \nMaximum of 20 participants – book now to secure your spot! \nWho should attend?\nThis session is designed for retail workers\, supervisors and managers who regularly engage with customers and team members in fast paced environments. \nAbout this training\nThis online training focuses on respectful communication and teamwork in customer facing retail settings. Participants will learn practical strategies to manage challenging interactions\, maintain professionalism under pressure\, and communicate clearly with customers and colleagues. \nThe session also explores how strong communication supports team morale and positive customer experiences. \nLearning outcomes\nParticipants will: \n\nCommunicate clearly and respectfully with customers and colleagues\nManage challenging customer interactions professionally\nNavigate disagreements calmly and confidently\nStrengthen teamwork in fast paced environments\nApply inclusive communication strategies\nEnhance self reflection and emotional awareness\nBuild confidence in real time de escalation\nImprove overall customer and team experiences\n\nTrainer\nLaura Sykes \nLaura Sykes is a seasoned psychotherapist\, counsellor and trainer with over 20 years of experience. She creates supportive and engaging learning environments and uses a solution focused approach to help individuals and teams navigate complex challenges. \nLaura has extensive experience working across diverse professional settings. Her training programs are practical\, inclusive and grounded in real world experience\, drawing on multiple therapeutic modalities with a strong focus on communication and workplace wellbeing.
URL:https://relationshipmatters.com.au/event/respectful-communications-and-team-cohesion-in-the-workplace-for-retail-workers/
LOCATION:Relationship Matters’ Online\, Australia
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-38.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260408T103000
DTEND;TZID=Australia/Melbourne:20260408T110000
DTSTAMP:20260424T012058
CREATED:20260120T044153Z
LAST-MODIFIED:20260120T054232Z
UID:10002449-1775644200-1775646000@relationshipmatters.com.au
SUMMARY:EAP Employee Information Session - FREE
DESCRIPTION:EAP Employee Information Session\nWe’re Here to Support You \nYour employer cares about your wellbeing and has partnered with Workplace Matters at Relationship Matters to provide free and confidential support through the Employee Assistance Program (EAP). \nJoin this short\, 30 minute online information session to learn what support is available to you and how easy it is to access help when you need it. \nSession details\nDuration: 30 minutesDelivery: OnlineTime: 10.30am to 11.00amCost: Free \nWho should attend?\nThis session is designed for employees who want to better understand how to access support through an Employee Assistance Program. It is suitable for anyone wanting information for themselves or their family members. \nAbout this session\nThis session provides a simple overview of the Employee Assistance Program and how it can support you through life’s challenges. \nYou will learn: \n\nWhat the EAP is and how it works\nHow to easily access support for yourself or your family\nHow confidentiality is maintained\nHow short term support can help with personal\, family or work related concerns\n\nTake half an hour for yourself and discover the support that’s already here for you. \nDates for 2026\nThese sessions run on the second Wednesday of each month unless otherwise noted. \nDates\nRegister for the session date that best suits you.Select your preferred date above and secure your place. \n2nd Wednesday of every month in 2026 \n\nWednesday 11 February 2026Register now to save your spot and invest in your wellbeing.https://us06web.zoom.us/meeting/register/cxIdSDUMQKq9z0_bLh3kgw\nWednesday 11 March 2026Register now to save your spot and invest in your wellbeing.https://us06web.zoom.us/meeting/register/cxIdSDUMQKq9z0_bLh3kgw\nWednesday 8 April 2026Register now to save your spot and invest in your wellbeing.https://us06web.zoom.us/meeting/register/cxIdSDUMQKq9z0_bLh3kgw\nWednesday 13 May 2026Register now to save your spot and invest in your wellbeing.https://us06web.zoom.us/meeting/register/cxIdSDUMQKq9z0_bLh3kgw\nWednesday 10 June 2026Register now to save your spot and invest in your wellbeing.https://us06web.zoom.us/meeting/register/cxIdSDUMQKq9z0_bLh3kgw\nWednesday 8 July 2026Register now to save your spot and invest in your wellbeing.https://us06web.zoom.us/meeting/register/cxIdSDUMQKq9z0_bLh3kgw\n\nRegistration\nRegistration is required.Register now to save your spot and invest in your wellbeing.
URL:https://relationshipmatters.com.au/event/eap-employee-information-session/2026-04-08/
LOCATION:Relationship Matters’ Online\, Australia
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-42.png
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260323T103000
DTEND;TZID=Australia/Melbourne:20260323T120000
DTSTAMP:20260424T012058
CREATED:20260113T040915Z
LAST-MODIFIED:20260119T023619Z
UID:10002438-1774261800-1774267200@relationshipmatters.com.au
SUMMARY:Dealing with Difficult Clients - FOR RETAIL WORKERS
DESCRIPTION:Dealing with Difficult ClientsFor Retail Workers \nDate: Monday 23 March 2026Time: 10.30am to 12.00pmDelivery: Online via Zoom \nCost: $180 per person + GST \nMaximum of 20 participants – book now to secure your spot \nWho should attend?This session is designed for retail workers\, as well as customer facing staff\, team leaders and supervisors at all levels who regularly interact with customers and manage challenging or difficult situations. \nAbout this trainingThis program focuses on building awareness\, confidence and practical skills to support staff when managing difficult client behaviour. Participants will learn how to respond effectively in challenging situations\, debrief after incidents\, and develop resilience strategies to better manage the everyday stressors of their role. The session supports participants to understand their own reactions\, recognise how life circumstances can contribute to anger in others\, and apply practical techniques to de-escalate situations safely and calmly. \nLearning outcomesParticipants will: \n\nIdentify and manage their own personal triggers and better understand their reactions to situations\nIdentify and manage difficult customers with an understanding of how life circumstances can manifest into anger\nUnderstand how to build resilience to cope with challenging situations and anger\nExplore how to de-escalate situations using a de-escalation framework\nGain useful tips to manage difficult situations\nUnderstand the importance of self-care and practise stress management techniques\nExplore workplace related case studies to integrate theory into practice\n\nTrainerTessa HughesTessa Hughes is a trained social worker with over thirty years of experience in the child and family welfare sector. During her career\, she has run a mindfulness meditation business and taught in schools\, hospitals and community settings. She developed and currently manages a short-term therapeutic program\, utilising her specialised skills in trauma informed practice. Throughout her working life\, Tessa has become acutely aware of the increased prevalence of people experiencing high levels of stress and mental health challenges. She is an experienced trainer who supports participants to develop practical\, real-world strategies and skills.
URL:https://relationshipmatters.com.au/event/dealing-with-difficult-clients-for-retail-workers/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-31.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260317T103000
DTEND;TZID=Australia/Melbourne:20260317T120000
DTSTAMP:20260424T012058
CREATED:20260120T040232Z
LAST-MODIFIED:20260120T040232Z
UID:10002443-1773743400-1773748800@relationshipmatters.com.au
SUMMARY:Respectful Communications and Team Cohesion in the Workplace – For Community Development Workers
DESCRIPTION:Respectful Communications and Team Cohesion in the Workplace – For Community Development Workers\nDate: Tuesday 17 March 2026Time: 10.30am to 12.00pmCost: $180 per person + GSTDelivery: Online \nMaximum of 20 participants – book now to secure your spot! \nWho should attend?\nThis session is designed for community development workers\, program staff\, team leaders and supervisors working across community based services and initiatives. \nAbout this training\nThis online training supports community development workers to communicate effectively across diverse groups\, teams and stakeholders. The program focuses on respectful dialogue\, collaboration and managing differing perspectives. \nParticipants will build practical skills to strengthen team cohesion\, navigate disagreements constructively\, and foster inclusive working relationships that support positive community outcomes. \nLearning outcomes\nParticipants will: \n\nHarness the power of words\, tone and body language to communicate respectfully and clearly\nApply effective communication strategies across teams and stakeholders\nNavigate disagreements with professionalism and confidence\nUse collaborative approaches to reduce stress and improve team functioning\nStrengthen inclusive communication practices\nEnhance self reflection skills for effective teamwork\nImprove ability to connect with individuals and groups\nApply techniques to diffuse challenging situations\nBuild confidence in managing sensitive conversations\n\nTrainer\nLaura Sykes \nLaura Sykes is a seasoned psychotherapist\, counsellor and trainer with over 20 years of experience. She creates supportive and engaging learning environments and uses a solution focused approach to help individuals and teams navigate complex challenges. \nLaura has extensive experience working across diverse professional settings. Her training programs are practical\, inclusive and grounded in real world experience\, drawing on multiple therapeutic modalities with a strong focus on communication and workplace wellbeing.
URL:https://relationshipmatters.com.au/event/respectful-communications-and-team-cohesion-in-the-workplace-for-community-development-workers/
LOCATION:Relationship Matters’ Online\, Australia
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-37.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260217T103000
DTEND;TZID=Australia/Melbourne:20260217T120000
DTSTAMP:20260424T012058
CREATED:20260120T035549Z
LAST-MODIFIED:20260120T035549Z
UID:10002442-1771324200-1771329600@relationshipmatters.com.au
SUMMARY:Respectful Communications and Team Cohesion in the Workplace – For NDIS Workers
DESCRIPTION:Respectful Communications and Team Cohesion in the Workplace – For NDIS Workers\nDate: Tuesday 17 February 2026Time: 10.30am to 12.00pmCost: $180 per person + GSTDelivery: Online \nMaximum of 20 participants – book now to secure your spot! \nWho should attend?\nThis session is designed specifically for NDIS workers\, as well as team leaders and supervisors supporting people with disability. It is suitable for those working directly with participants\, families and support teams. \nAbout this training\nThis online training focuses on respectful communication and team cohesion within NDIS settings. Participants will explore how communication styles\, tone and body language impact relationships with participants\, families and colleagues. \nThe session supports NDIS workers to navigate challenging conversations professionally\, reduce misunderstandings\, and strengthen collaboration across teams while maintaining participant centred practice. \nLearning outcomes\nParticipants will: \n\nHarness the power of words\, tone and body language to communicate respectfully and clearly\nApply effective communication strategies across management\, staff and participant interactions\nNavigate disagreements with professionalism and confidence\nUse collaborative approaches to reduce workplace stress and support productivity\nStrengthen inclusive communication practices that respect diversity\nEnhance self reflection skills to support effective teamwork\nImprove ability to connect with individuals and teams\nApply practical techniques to diffuse challenging situations in real time\nBuild confidence in managing complex or sensitive conversations\n\nTrainer\nLaura Sykes \nLaura Sykes is a seasoned psychotherapist\, counsellor and trainer with over 20 years of experience. She creates supportive and engaging learning environments and uses a solution focused approach to help individuals and teams navigate complex challenges. \nLaura has extensive experience working across diverse professional settings. Her training programs are practical\, inclusive and grounded in real world experience\, drawing on multiple therapeutic modalities with a strong focus on communication and workplace wellbeing.
URL:https://relationshipmatters.com.au/event/respectful-communications-and-team-cohesion-in-the-workplace-for-ndis-workers/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-36.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260216T103000
DTEND;TZID=Australia/Melbourne:20260216T120000
DTSTAMP:20260424T012058
CREATED:20260113T022521Z
LAST-MODIFIED:20260113T061250Z
UID:10002437-1771237800-1771243200@relationshipmatters.com.au
SUMMARY:Dealing with Difficult Clients - For Customer Service Officers
DESCRIPTION:Dealing with Difficult Clients – For Customer Service Officers\nDate: Monday 16 February 2026Time: 10.30am to 12.00pmCost: $180 per person + GST \nMaximum of 20 participants – book now to secure your spot! \nWho should attend?This session is designed for Customer Service Officers\, as well as all staff\, team leaders and supervisors at all levels who work with clients and manage challenging interactions. \nAbout this trainingThis program focuses on building awareness\, confidence and practical skills to support staff when managing difficult client behaviour. Participants will learn how to respond effectively in challenging situations\, debrief after incidents\, and develop resilience strategies to better manage the everyday stressors of their role. \nThe session supports staff to understand their own reactions\, recognise how life circumstances can contribute to anger in others\, and apply practical techniques to de-escalate situations safely and calmly. \nLearning outcomesParticipants will: \n\nIdentify and manage their own personal triggers and better understand their reactions to situations\nIdentify and manage difficult customers with an understanding of how life circumstances can manifest into anger\nUnderstand how to build resilience to cope with challenging situations and anger\nExplore how to de-escalate situations using a de-escalation framework\nGain useful tips to manage difficult situations\nUnderstand the importance of self-care and practise stress management techniques\nExplore workplace related case studies to integrate theory into practice\n\nTrainerTessa Hughes \nTessa Hughes is a trained social worker with over thirty years of experience in the child and family welfare sector. During her career\, she has run a mindfulness meditation business and taught in schools\, hospitals\, and community settings. She developed and currently manages a short term therapeutic program\, utilising her specialised skills in trauma informed practice. Throughout her working life\, Tessa has become acutely aware of the increased prevalence of people suffering from high levels of stress and developing significant mental health issues. She is an experienced trainer who teaches participants new strategies and skills.
URL:https://relationshipmatters.com.au/event/dealing-with-difficult-clients-for-customer-service-officers/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-29.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20251016T100000
DTEND;TZID=Australia/Melbourne:20251016T113000
DTSTAMP:20260424T012058
CREATED:20250311T042622Z
LAST-MODIFIED:20251002T050142Z
UID:10002376-1760608800-1760614200@relationshipmatters.com.au
SUMMARY:Dealing with Difficult Clients
DESCRIPTION:Audience:\nAll staff\, team leaders\, and supervisors at all levels. \nThis program will focus on improving awareness and skill in managing difficult client behaviour\, debriefing effectively after an incident\, and learning resilience techniques to strengthen your staff’s capacity to manage the everyday stressors of the work. \nLearning Outcomes:\n\nIdentify and manage their own personal triggers – understanding their reactions to situations\nIdentify and manage difficult customers with an understanding of how life circumstances can manifest into anger\nUnderstand how to build resilience within themselves to cope with challenging situations and anger\nUse a de-escalation framework to explore how to de-escalate situations\nObtain useful tips to manage difficult situations\nUnderstand the importance of self-care and practice stress management techniques\nExplore workplace-related case studies to integrate theoretical practices\n\nTrainer Bio:\nTessa HughesTessa Hughes is a trained social worker with over thirty years of experience in the child and family welfare sector. During her career\, she has run a mindfulness meditation business and taught in schools\, hospitals\, and community settings. She developed and currently manages a short-term therapeutic program\, utilising her specialised skills in trauma-informed practice. Throughout her working life\, Tessa has become acutely aware of the increased prevalence of people suffering from high levels of stress and developing significant mental health issues. She is an experienced trainer who teaches participants new strategies and skills. \nHow to Book:\nThis training can be delivered online and in person. Please contact us at workplaceservcies@relationshipmatters.com.au or call 03 98650 6262. \nDuration:\n90 minutes (Online Only)
URL:https://relationshipmatters.com.au/event/dealing-with-difficult-clients-3/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Upcoming,Workplace Training
ATTACH;FMTTYPE=image/jpeg:https://relationshipmatters.com.au/wp-content/uploads/2025/09/hero-03.jpg
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250916T100000
DTEND;TZID=Australia/Melbourne:20250916T113000
DTSTAMP:20260424T012058
CREATED:20250311T033727Z
LAST-MODIFIED:20250311T045228Z
UID:10002371-1758016800-1758022200@relationshipmatters.com.au
SUMMARY:Neurodiversity in the Workplace
DESCRIPTION:Neurodiversity in the Workplace Training\nAudience:\n\nHuman Resource Managers\nPeople and Culture Managers\nSenior Managers\nTeam Leaders\n\nNeurodiversity seems like a new buzzword.\nFind out some of the science behind what is neurodiversity\, including ADHD and Autism (ASD). How can neurodiversity show up in the workplace? And what can everyone do to foster a positive workplace for people who are “normies” and those who are “neurospicy”? \nLearning Outcomes:\n\nWhat is Neurodiversity\nWhat is Autism or ASD\nAdult ASD Checklist and how it applies to you\nCombined ADHD and ASD\nNeurodiversity and Culture\nASD and co-occurring conditions\nHow we can foster better neurodiversity\nHow workplaces can be more neurodiversity-friendly\nResources\n\nTrainer Bio:\nJudy Tang is a strong advocate for multiculturalism and LGBTIQA+ communities with expertise in psychology\, ageing\, research\, and mental health. With extensive relationships across government and community groups\, Judy has volunteered for more than 10 years to promote and advocate for multiculturalism and equality for migrants. \nShe is a former VMC Multicultural Champion and President of the Australian GLBTIQ Multicultural Council\, a national body that advocates for the rights of multicultural and multifaith LGBTQIA+ people and communities. Judy has a doctorate in neuropsychology and is a practicing Clinical Neuropsychologist. \nDr Tang is a current Board Director for the Victorian Pride Centre and is one of Victoria’s 12 Multicultural Commissioners at the Victorian Multicultural Commission (VMC). \nHow to Book:\nThis training can be delivered online and in person. Please contact us at workplaceservcies@relationshipmatters.com.au or call 03 98650 6262.
URL:https://relationshipmatters.com.au/event/neurodiversity-in-the-workplace-3/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Upcoming,Workplace Training
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250902T100000
DTEND;TZID=Australia/Melbourne:20250902T113000
DTSTAMP:20260424T012058
CREATED:20250311T042511Z
LAST-MODIFIED:20250311T042511Z
UID:10002375-1756807200-1756812600@relationshipmatters.com.au
SUMMARY:Dealing with Difficult Clients
DESCRIPTION:Audience:\nAll staff\, team leaders\, and supervisors at all levels. \nThis program will focus on improving awareness and skill in managing difficult client behaviour\, debriefing effectively after an incident\, and learning resilience techniques to strengthen your staff’s capacity to manage the everyday stressors of the work. \nLearning Outcomes:\n\nIdentify and manage their own personal triggers – understanding their reactions to situations\nIdentify and manage difficult customers with an understanding of how life circumstances can manifest into anger\nUnderstand how to build resilience within themselves to cope with challenging situations and anger\nUse a de-escalation framework to explore how to de-escalate situations\nObtain useful tips to manage difficult situations\nUnderstand the importance of self-care and practice stress management techniques\nExplore workplace-related case studies to integrate theoretical practices\n\nTrainer Bio:\nTessa HughesTessa Hughes is a trained social worker with over thirty years of experience in the child and family welfare sector. During her career\, she has run a mindfulness meditation business and taught in schools\, hospitals\, and community settings. She developed and currently manages a short-term therapeutic program\, utilising her specialised skills in trauma-informed practice. Throughout her working life\, Tessa has become acutely aware of the increased prevalence of people suffering from high levels of stress and developing significant mental health issues. She is an experienced trainer who teaches participants new strategies and skills. \nHow to Book:\nThis training can be delivered online and in person. Please contact us at workplaceservcies@relationshipmatters.com.au or call 03 98650 6262. \nDuration:\n90 minutes (Online Only)
URL:https://relationshipmatters.com.au/event/dealing-with-difficult-clients-2/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Upcoming,Workplace Training
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250818T103000
DTEND;TZID=Australia/Melbourne:20250922T103000
DTSTAMP:20260424T012058
CREATED:20250518T023149Z
LAST-MODIFIED:20250718T135559Z
UID:10002403-1755513000-1758537000@relationshipmatters.com.au
SUMMARY:Tuning in to Teens - Online Program (10:30am - 12:30pm AEST)
DESCRIPTION:Tuning in to Teens is a 6-week program held online via Zoom. \nProgram Cost \nFull Fee: $250 for individual participants \nConcession: $200 (for eligible concession card holders) \nCouples: $400 (for two participants) \nIf you hold a concession card or are enrolling as a couple\, please phone our reception team on 1300 543 396 to purchase a ticket/s for the program.   \nPlease note the following: \n\nAll participants must complete an intake assessment by phone with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\nTo receive a completion certificate\, you must attend all six sessions (make-up sessions are not available). If you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended.\nParticipants will be withdrawn from the program if they miss the first two sessions.\n\nDates/Times \nSession 1: Monday\, 18 Aug 2025 (10:30am – 12:30pm AEST) \nSession 2: Monday\, 25 Aug 2025 (10:30am – 12:30pm AEST) \nSession 3: Monday\, 1 Sep 2025 (10:30am – 12:30pm AEST) \nSession 4: Monday\, 8 Seo 2025 (10:30am – 12:30pm AEST) \nSession 5: Monday 15 Sep 2025 (10:30am – 12:30pm AEST) \nSession 6: Monday\, 22 Sep 2025 (10:30am – 12:30pm AEST)
URL:https://relationshipmatters.com.au/event/tuning-in-to-teens-online-program-530pm-730pm-aedt-2-2-2-2-2-2-2-2-2-3/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Parenting Teenagers,Tuning Into Teens
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250818T100000
DTEND;TZID=Australia/Melbourne:20250922T123000
DTSTAMP:20260424T012058
CREATED:20250729T224239Z
LAST-MODIFIED:20250918T045453Z
UID:10002417-1755511200-1758544200@relationshipmatters.com.au
SUMMARY:Tuning in to Kids – Online Program
DESCRIPTION:Tuning in to Kids is a 6-week program held online via Zoom. \nProgram Cost \nFull Fee: $250 for individual participants \nConcession: $200 (for eligible concession card holders) \nCouples: $400 (for two participants) \nIf you hold a concession card or are enrolling as a couple\, please phone our reception team on 1300 543 396 to purchase a ticket/s for the program.   \nPlease note the following: \n\nAll participants must complete an intake assessment by phone with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\nTo receive a completion certificate\, you must attend all six sessions (make-up sessions are not available). If you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended.\nParticipants will be withdrawn from the program if they miss the first two sessions.\n\nDates/Times  \nSession 1: Monday\, 18 August 2025 (10am – 12pm AEST) \nSession 2: Monday\, 25 August 2025 (10am – 12pm AEST) \nSession 3: Monday\, 1 September 2025 (10am – 12pm AEST) \nSession 4: Monday 8 September 2025 (10am – 12pm AEST) \nSession 5: Monday\, 15 September 2025 (10am – 12pm AEST) \nSession 6: Monday 22 September 2025 (10am – 12pm AEST) \n 
URL:https://relationshipmatters.com.au/event/tuning-in-to-kids-online-program-2-2-2-2-2-2-2-2/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Tuning in to Kids
ATTACH;FMTTYPE=image/jpeg:https://relationshipmatters.com.au/wp-content/uploads/2025/09/section-hero-counselling-01.jpg
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250814T100000
DTEND;TZID=Australia/Melbourne:20250814T113000
DTSTAMP:20260424T012058
CREATED:20250311T041912Z
LAST-MODIFIED:20250311T045550Z
UID:10002373-1755165600-1755171000@relationshipmatters.com.au
SUMMARY:Respectful Communications and Team Cohesion in the Workplace
DESCRIPTION:Respectful Communications and Team Cohesion in the Workplace\nDuration:\n90 minutes (Online Only) \nAudience:\nAll staff\, team leaders\, and supervisors at all levels. \nThis program is designed to elevate your leadership to master communication and team dynamics. This online training is designed for team leaders and managers who are ready to transform their workplace interactions and team dynamics. \nLearning Outcomes:\n\nHarness the power of words\, tone\, and body language\nLearn effective strategies for all levels – management\, staff\, and clients\nNavigate disagreements with respect and professionalism\nDiscover collaborative approaches to reduce stress and boost productivity\nEmbrace diversity and foster an inclusive work environment\nEnhance self-reflection skills for more effective leadership\nImprove ability to connect with staff on an individual level\nAdvance communication techniques for clearer\, more impactful interactions\nStrategies to diffuse challenging situations in real-time\n\nTrainer Bio:\nLaura Sykes is a seasoned psychotherapist\, counsellor\, and trainer with over 20 years of experience. She excels at creating supportive environments and employing a solution-focused approach\, making her adept at addressing complex challenges. With a diverse background in working with various groups\, Laura’s training programs are comprehensive and effective. Her therapeutic style incorporates multiple modalities\, and she has experience addressing a wide range of personal and professional issues. \nHow to Book:\nThis training can be delivered online and in person. Please contact us at workplaceservcies@relationshipmatters.com.au or call 03 98650 6262.
URL:https://relationshipmatters.com.au/event/respectful-communications-and-team-cohesion-in-the-workplace/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Upcoming,Workplace Training
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250812T173000
DTEND;TZID=Australia/Melbourne:20250916T173000
DTSTAMP:20260424T012058
CREATED:20250616T014156Z
LAST-MODIFIED:20250709T021712Z
UID:10002412-1755019800-1758043800@relationshipmatters.com.au
SUMMARY:Tuning in to Teens - Online Program (5:30pm - 7:30pm AEST)
DESCRIPTION:Tuning in to Teens is a 6-week program held online via Zoom. \nProgram Cost \nFull Fee: $250 for individual participants \nConcession: $200 (for eligible concession card holders) \nCouples: $400 (for two participants) \nIf you hold a concession card or are enrolling as a couple\, please phone our reception team on 1300 543 396 to purchase a ticket/s for the program.   \nPlease note the following: \n\nAll participants must complete an intake assessment by phone with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\nTo receive a completion certificate\, you must attend all six sessions (make-up sessions are not available). If you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended.\nParticipants will be withdrawn from the program if they miss the first two sessions.\n\nDates/Times  \nSession 1: Tuesday\, 12 Aug 2025 (5:30pm – 7:30pm AEST) \nSession 2: Tuesday\, 19 Aug 2025 (5:30pm – 7:30pm AEST) \nSession 3: Tuesday\, 26 Aug 2025 (5:30pm – 7:30pm AEST) \nSession 4: Tuesday\, 2 Sep 2025 (5:30pm – 7:30pm AEST) \nSession 5: Tuesday\, 9 Sep 2025 (5:30pm – 7:30pm AEST) \nSession 6: Tuesday\, 16 Sep 2025 (5:30pm – 7:30pm AEST)
URL:https://relationshipmatters.com.au/event/tuning-in-to-teens-online-program-530pm-730pm-aedt-2-2-2-2-2-2-2-2-3-2/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Parenting Teenagers,Tuning Into Teens
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250805T173000
DTEND;TZID=Australia/Melbourne:20250909T173000
DTSTAMP:20260424T012058
CREATED:20250616T011750Z
LAST-MODIFIED:20250724T085006Z
UID:10002410-1754415000-1757439000@relationshipmatters.com.au
SUMMARY:Tuning in to Teens for Dads - Online Program (5:30pm - 7:30pm AEST)
DESCRIPTION:Tuning in to Teens for Dads is a 6-week program held online via Zoom. \nProgram Cost \nFull Fee: $250 for individual participants \nConcession: $200 (for eligible concession card holders) \nIf you hold a concession card\, please phone our reception team on 1300 543 396 to purchase a ticket for the program.  \nPlease note the following: \n\nAll participants must complete an intake assessment by phone with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\nTo receive a completion certificate\, you must attend all six sessions (make-up sessions are not available). If you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended.\nParticipants will be withdrawn from the program if they miss the first two sessions.\n\nDates/Times \nSession 1: Tuesday\, 5 August 2025 (5:30pm – 7:30pm AEST) \nSession 2: Tuesday\, 5 August 2025 (5:30pm – 7:30pm AEST) \nSession 3: Tuesday\, 19 August 2025 (5:30pm – 7:30pm AEST) \nSession 4: Tuesday\, 26 August 2025 (5:30pm – 7:30pm AEST) \nSession 5: Tuesday\, 2 September 2025 (5:30pm – 7:30pm AEST) \nSession 6: Tuesday\, 9 September 2025 (5:30pm – 7:30pm AEST) \n  \n 
URL:https://relationshipmatters.com.au/event/tuning-in-to-teens-online-program-530pm-730pm-aedt-2-2-3-2/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Parenting Teenagers,Tuning Into Teens
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250729T100000
DTEND;TZID=Australia/Melbourne:20250729T113000
DTSTAMP:20260424T012058
CREATED:20250306T033239Z
LAST-MODIFIED:20250311T043231Z
UID:10002366-1753783200-1753788600@relationshipmatters.com.au
SUMMARY:Supporting your LGBTIQA+ employees in the Workplace
DESCRIPTION:In this interactive session\, you will have the opportunity to explore the specific and unique experiences of discrimination faced by LGBTQIA+ individuals. Discover effective strategies to foster a sense of safety and inclusion both within the workplace and the broader community. \n\nGain insights into the distinct challenges LGBTQIA+ individuals encounter and how these experiences impact their professional lives.\nBuilding a Culture of Care and Respect: Explore practical ways to contribute to a workplace culture that prioritizes care\, understanding\, and mutual respect.\nIntersectionality in Action: Understand how our individual intersectional locations shape our perspectives\, affecting how we perceive others and navigate diverse worlds within the workplace.\n\nTrainer: Anthony Lekkas \nAnthony Lekkas is a distinguished family violence consultant\, trainer\, and relationship counsellor. With extensive experience in both LGBTI and mainstream not-for-profit community health services\, Anthony’s insights into the criminal justice system\, particularly his leadership in LGBTI family violence court support with Magistrates Courts Victoria\, offer a unique perspective. His clinical work spans diverse relationships\, providing counselling to both LGBTIQ and straight individuals in various relationship structures. \nThis can be delivered online and in person. Please contact us at workplaceservcies@relationshipmatters.com.au or call on 03 98650 6262
URL:https://relationshipmatters.com.au/event/https-relationshipmatters-com-au-services-workplace-2/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Upcoming,Workplace Training
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250708T100000
DTEND;TZID=Australia/Melbourne:20250708T113000
DTSTAMP:20260424T012058
CREATED:20250311T033629Z
LAST-MODIFIED:20250311T045326Z
UID:10002370-1751968800-1751974200@relationshipmatters.com.au
SUMMARY:Neurodiversity in the Workplace
DESCRIPTION:Neurodiversity in the Workplace Training\nAudience:\n\nHuman Resource Managers\nPeople and Culture Managers\nSenior Managers\nTeam Leaders\n\nNeurodiversity seems like a new buzzword.\nFind out some of the science behind what is neurodiversity\, including ADHD and Autism (ASD). How can neurodiversity show up in the workplace? And what can everyone do to foster a positive workplace for people who are “normies” and those who are “neurospicy”? \nLearning Outcomes:\n\nWhat is Neurodiversity\nWhat is Autism or ASD\nAdult ASD Checklist and how it applies to you\nCombined ADHD and ASD\nNeurodiversity and Culture\nASD and co-occurring conditions\nHow we can foster better neurodiversity\nHow workplaces can be more neurodiversity-friendly\nResources\n\nTrainer Bio:\nJudy Tang is a strong advocate for multiculturalism and LGBTIQA+ communities with expertise in psychology\, ageing\, research\, and mental health. With extensive relationships across government and community groups\, Judy has volunteered for more than 10 years to promote and advocate for multiculturalism and equality for migrants. \nShe is a former VMC Multicultural Champion and President of the Australian GLBTIQ Multicultural Council\, a national body that advocates for the rights of multicultural and multifaith LGBTQIA+ people and communities. Judy has a doctorate in neuropsychology and is a practicing Clinical Neuropsychologist. \nDr Tang is a current Board Director for the Victorian Pride Centre and is one of Victoria’s 12 Multicultural Commissioners at the Victorian Multicultural Commission (VMC). \nHow to Book:\nThis training can be delivered online and in person. Please contact us at workplaceservcies@relationshipmatters.com.au or call 03 98650 6262.
URL:https://relationshipmatters.com.au/event/neurodiversity-in-the-workplace-2/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Upcoming,Workplace Training
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250626T010000
DTEND;TZID=Australia/Melbourne:20250626T134000
DTSTAMP:20260424T012058
CREATED:20250513T022650Z
LAST-MODIFIED:20250513T022705Z
UID:10002395-1750899600-1750945200@relationshipmatters.com.au
SUMMARY:The Power of Listening: How Child Inclusive Mediation Supports Families and Children
DESCRIPTION:As part of the FREE Webinar Series! \nPresenters: Marney Bowden and Kavita Kaur\nBlurb:\nIn the midst of separation\, it’s easy for children’s voices to get lost. Our session explores how Child Inclusive Mediation brings children’s perspectives into the mediation process — safely\, respectfully\, and meaningfully. Learn how child inclusive practice helps parents better understand their child’s experience\, supports healthier co-parenting decisions\, and leads to more sustainable outcomes for the whole family. Whether you’re a parent navigating separation or a professional supporting families\, this session offers valuable insights into putting children at the heart of the conversation. \nPresenters’ Bios:\nMarney Bowden is a Family Dispute Resolution Practitioner with training in child inclusive practice and extensive experience supporting families to navigate separation with their children’s best interests in mind.\nKavita Kaur is a licenced counsellor and child consultant with specialist expertise in Child Inclusive Mediation. She is passionate about ensuring that children’s voices are heard respectfully and meaningfully in the mediation process. \nRegister below.
URL:https://relationshipmatters.com.au/event/the-power-of-listening-how-child-inclusive-mediation-supports-families-and-children/
LOCATION:Relationship Matters’ Online\, Australia
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250625T100000
DTEND;TZID=Australia/Melbourne:20250625T113000
DTSTAMP:20260424T012058
CREATED:20250311T042328Z
LAST-MODIFIED:20250311T042328Z
UID:10002374-1750845600-1750851000@relationshipmatters.com.au
SUMMARY:Dealing with Difficult Clients
DESCRIPTION:Audience:\nAll staff\, team leaders\, and supervisors at all levels. \nThis program will focus on improving awareness and skill in managing difficult client behaviour\, debriefing effectively after an incident\, and learning resilience techniques to strengthen your staff’s capacity to manage the everyday stressors of the work. \nLearning Outcomes:\n\nIdentify and manage their own personal triggers – understanding their reactions to situations\nIdentify and manage difficult customers with an understanding of how life circumstances can manifest into anger\nUnderstand how to build resilience within themselves to cope with challenging situations and anger\nUse a de-escalation framework to explore how to de-escalate situations\nObtain useful tips to manage difficult situations\nUnderstand the importance of self-care and practice stress management techniques\nExplore workplace-related case studies to integrate theoretical practices\n\nTrainer Bio:\nTessa HughesTessa Hughes is a trained social worker with over thirty years of experience in the child and family welfare sector. During her career\, she has run a mindfulness meditation business and taught in schools\, hospitals\, and community settings. She developed and currently manages a short-term therapeutic program\, utilising her specialised skills in trauma-informed practice. Throughout her working life\, Tessa has become acutely aware of the increased prevalence of people suffering from high levels of stress and developing significant mental health issues. She is an experienced trainer who teaches participants new strategies and skills. \nHow to Book:\nThis training can be delivered online and in person. Please contact us at workplaceservcies@relationshipmatters.com.au or call 03 98650 6262. \nDuration:\n90 minutes (Online Only)
URL:https://relationshipmatters.com.au/event/dealing-with-difficult-clients/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Upcoming,Workplace Training
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250617T010000
DTEND;TZID=Australia/Melbourne:20250617T134000
DTSTAMP:20260424T012058
CREATED:20250513T022325Z
LAST-MODIFIED:20250513T023051Z
UID:10002394-1750122000-1750167600@relationshipmatters.com.au
SUMMARY:Navigating Property Settlement: How Family Dispute Resolution Can Help
DESCRIPTION:As part of the FREE Webinar Series! \nPresenters: Marney Bowden and Nhi Tran:\nSorting out property after a relationship breakdown can be one of the most stressful and confusing parts of separation — but it doesn’t have to end in a battle. Our session explains how Family Dispute Resolution (FDR) offers a supportive and structured way to explore options and reach agreements on how to move forward. We will explain when to do mediation and why it’s a good option\, the information you need for productive negotiations\, and the key legal principles. Whether you’re separating or supporting someone who is\, this session will show how FDR can save time\, money\, and stress while helping everyone move forward with confidence. \nPresenters’ Bios:\nMarney Bowden is an accredited mediator and Family Dispute Resolution Practitioner. She has extensive experience in facilitating property mediations and is focused on empowering clients to make informed\, practical decisions.\nNhi Tran is an accredited mediator and Family Dispute Resolution Practitioner. Throughout Nhi’s 24-year career in dispute resolution she has had an extensive experience in conducting financial and property mediation. \nRegister below.
URL:https://relationshipmatters.com.au/event/navigating-property-settlement-how-family-dispute-resolution-can-help/
LOCATION:Relationship Matters’ Online\, Australia
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250603T130000
DTEND;TZID=Australia/Melbourne:20250603T134000
DTSTAMP:20260424T012058
CREATED:20250513T021926Z
LAST-MODIFIED:20250513T022953Z
UID:10002393-1748955600-1748958000@relationshipmatters.com.au
SUMMARY:Family Dispute Resolution for Parenting Matters: Helping Families Move Forward
DESCRIPTION:As part of the FREE Webinar Series! \nPresenters: Marney Bowden and Miri Sheffer Waterson:\nGoing through separation is tough — especially when kids are involved. Join us for a practical\, 40-minute session that sheds light on how Family Dispute Resolution can ease conflict\, support better communication\, and help families create workable parenting arrangements. We will talk you through important considerations\, the legal principles\, and helpful tips in navigating post-separation parenting arrangements – and debunk some common myths. Whether you’re navigating separation yourself or supporting others who are\, this talk aims to demystify the mediation process and provide practical tips to move forward with less stress and more clarity. \nPresenters’ Bios:\nMarney Bowden is a Family Dispute Resolution Practitioner with extensive experience helping families develop parenting plans that prioritise the needs of children. She works to understand the individual needs of families in reaching child-focused\, practical outcomes.\nMiri Sheffer Waterson is a Family Dispute Resolution Practitioner who is legally trained and brings extensive skills in working with families in conflict.  She is dedicated to facilitating resolutions that put children at the centre of decision-making. \nRegister below.
URL:https://relationshipmatters.com.au/event/family-dispute-resolution-for-parenting-matters-helping-families-move-forward/
LOCATION:Relationship Matters’ Online\, Australia
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250529T100000
DTEND;TZID=Australia/Melbourne:20250529T113000
DTSTAMP:20260424T012058
CREATED:20250311T033522Z
LAST-MODIFIED:20250311T045455Z
UID:10002369-1748512800-1748518200@relationshipmatters.com.au
SUMMARY:Respectful Communications and Team Cohesion in the Workplace
DESCRIPTION:Respectful Communications and Team Cohesion in the Workplace \nDuration:\n90 minutes (Online Only) \nAudience:\nAll staff\, team leaders\, and supervisors at all levels. \nThis program is designed to elevate your leadership to master communication and team dynamics. This online training is designed for team leaders and managers who are ready to transform their workplace interactions and team dynamics. \nLearning Outcomes:\n\nHarness the power of words\, tone\, and body language\nLearn effective strategies for all levels – management\, staff\, and clients\nNavigate disagreements with respect and professionalism\nDiscover collaborative approaches to reduce stress and boost productivity\nEmbrace diversity and foster an inclusive work environment\nEnhance self-reflection skills for more effective leadership\nImprove ability to connect with staff on an individual level\nAdvance communication techniques for clearer\, more impactful interactions\nStrategies to diffuse challenging situations in real-time\n\nTrainer Bio:\nLaura Sykes is a seasoned psychotherapist\, counsellor\, and trainer with over 20 years of experience. She excels at creating supportive environments and employing a solution-focused approach\, making her adept at addressing complex challenges. With a diverse background in working with various groups\, Laura’s training programs are comprehensive and effective. Her therapeutic style incorporates multiple modalities\, and she has experience addressing a wide range of personal and professional issues. \nHow to Book:\nThis training can be delivered online and in person. Please contact us at workplaceservcies@relationshipmatters.com.au or call 03 98650 6262.
URL:https://relationshipmatters.com.au/event/neurodiversity-in-the-workplace/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Upcoming,Workplace Training
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250527T100000
DTEND;TZID=Australia/Melbourne:20250527T113000
DTSTAMP:20260424T012058
CREATED:20250320T012039Z
LAST-MODIFIED:20250320T012215Z
UID:10002390-1748340000-1748345400@relationshipmatters.com.au
SUMMARY:Managing Stress and Building Resilience in the Workplace
DESCRIPTION:Managing Stress and Building Resilience in the Workplace\nScheduled Training \nDuration: 90-minute online training\nDate and Time: Tuesday\, 27 May 2025\n10:00 AM – 11:30 AM\nCost: $180 + GST per person\nAudience: All staff \nIn today’s fast-paced\, ever-changing work environment\, stress has become a constant companion. Effectively managing stress and prioritising well-being are essential skills for thriving in the workplace. This workshop is designed to provide you with practical strategies and a deeper understanding to navigate these challenges effectively. \nWe’ll explore stress and well-being from a systems perspective\, emphasising that well-being is not just an individual responsibility but a shared one. The way we perceive\, experience\, and respond to well-being affects not only ourselves but also our teams and organisations. While self-care is important\, a supportive organisational culture that prioritises mental health and well-being is crucial in preventing burnout\, reducing turnover\, and improving performance. \nOur interactive approach will examine the three levels of well-being: individual (me)\, team (we)\, and organisational (us). You’ll gain tools and strategies to enhance well-being in all areas of your work life\, helping both you and your team thrive personally and professionally. \nLearning Outcomes: \n\nUnderstand the science of stress and its effects on the brain and body.\nLearn the importance of mental health and well-being in both personal and professional contexts.\nPractical techniques for managing daily stress and building resilience.\nUnderstand the interconnectedness of well-being at individual\, team\, and organisational levels.\nStrategies for creating supportive teams and organisations that prioritise well-being.\nIdentify effective policies and processes that promote well-being.\nRole modelling and leadership strategies for fostering a culture of well-being.\nTechniques to improve motivation\, psychological safety\, and overall performance.\nLearn how to sustain well-being practices for long-term organisational health.\n\nTrainer Bio:\nErin Johnson\nErin Johnson is a skilled trainer and experienced social worker with over 20 years of experience in community settings\, particularly in youth services and mental health. She has extensive experience facilitating group work and delivering specialised training programs\, including Self-Care and Well-being workshops. \nErin’s expertise spans policy development\, consumer participation\, and service management\, all driven by her passion for social justice and enhancing community well-being. Her ability to support positive change makes her an invaluable asset in empowering individuals and organisations to build a culture of well-being. \nHow to Book:\nFor bookings or more information\, please contact us at workplaceservices@relationshipmatters.com.au or call us on 03 98650 6262.
URL:https://relationshipmatters.com.au/event/managing-stress-and-building-resilience-in-the-workplace/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Featured
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250526T130000
DTEND;TZID=Australia/Melbourne:20250526T134000
DTSTAMP:20260424T012058
CREATED:20250513T021729Z
LAST-MODIFIED:20250513T022907Z
UID:10002392-1748264400-1748266800@relationshipmatters.com.au
SUMMARY:Supporting Families Through Conflict: Understanding Family Dispute Resolution
DESCRIPTION:As part of the FREE Webinar Series! \nWorking out what to do after separation can be overwhelming\, but Family Dispute Resolution (FDR)\, often known as mediation\, can help. Join us for a lunchtime session where we will walk you through the mediation process and explain how FDR can help families navigate post-separation decision making. We’ll answer Frequently Asked Questions such as: How does the process work? Do I have to be in the same room? What if there is family violence? What if we don’t agree? Whether you are going through a separation yourself and are not quite sure where to start\, or a professional supporting clients\, this session will provide an overview of how FDR works and how it can be a vital tool for resolving disputes and helping families to move forward. \nPresenters’ Bios:\nMarney Bowden is an accredited mediator and Family Dispute Resolution Practitioner with over 15 years of experience working in the family law space. She specialises in helping families to effectively manage and resolve their own conflict through mediation. \nBetsy Hoebert is an accredited mediator and Family Dispute Resolution Practitioner who brings a deep understanding of conflict dynamics and the needs of separating families. She has worked extensively with individuals and professionals navigating post-separation pathways. \nRegister below.
URL:https://relationshipmatters.com.au/event/supporting-families-through-conflict-understanding-family-dispute-resolution/
LOCATION:Relationship Matters’ Online\, Australia
ORGANIZER;CN="marney":MAILTO:mbowden@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250507T123000
DTEND;TZID=Australia/Melbourne:20250507T133000
DTSTAMP:20260424T012058
CREATED:20250209T234907Z
LAST-MODIFIED:20250209T235054Z
UID:10002358-1746621000-1746624600@relationshipmatters.com.au
SUMMARY:Ready to transform your team into a powerhouse of productivity and cohesion\, no matter where they work?
DESCRIPTION:Topic: Ready to transform your team into a powerhouse of productivity and cohesion\, no matter where they work? \nVenue:         Online via ZOOM\nCost:             Free \nHear from our organisational consultant how you can unlock your team’s potential and drive your organisation towards greater success in hybrid environments. In this session\, we will discuss the critical challenges of team cohesion\, performance\, and culture rebuilding\, especially in the context of remote and hybrid work environments. This presentation will provide insights into: \n\nIdentifying and leveraging individual and team strengths\nFostering a culture of continuous learning and development\nEnhancing team cohesion and performance in a hybrid work setting\n\nAnd explore current leadership challenges\, such as: \n\nManaging remote and hybrid teams effectively\nAddressing communication barriers within the team\nEnhancing motivation and engagement among team members\nRebuilding trust and collaboration after significant organisational changes\n\nRegister now for the information session on how to unlock your team’s full potential and propel your organisation towards greater success. Our speaker: Renata Bernade Renata Bernarde is a seasoned career coach and organisational consultant specialising in outplacement solutions\, executive coaching\, and working with leaders to support their people capabilities\, such as enhancing team collaboration and performance through strengths awareness. Renata is passionate about empowering leaders to create inclusive\, high-performing teams that can navigate challenges and achieve excellence. She is dedicated to fostering a culture of continuous learning and development\, where every individual can thrive and contribute to their fullest potential. She is the host of The Job-Hunting Podcast\, where she shares insights and interviews experts on career advancement. She also teaches at Monash University and is an Enterprise Fellow at The University of Melbourne.
URL:https://relationshipmatters.com.au/event/ready-to-transform-your-team-into-a-powerhouse-of-productivity-and-cohesion-no-matter-where-they-work/
LOCATION:Relationship Matters’ Online\, Australia
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250507T094500
DTEND;TZID=Australia/Melbourne:20250611T094500
DTSTAMP:20260424T012058
CREATED:20250313T043428Z
LAST-MODIFIED:20250501T011142Z
UID:10002379-1746611100-1749635100@relationshipmatters.com.au
SUMMARY:SeaChange: Anger Management for Women - Online Program (9:45am - 12:00pm AEST)
DESCRIPTION:SeaChange: Anger Management for Women is a 6-week program held online via Zoom. \nProgram Cost \nFull Fee: $250 for individual participants \nConcession: $200 (for eligible concession card holders) \nIf you hold a concession card\, please phone our reception team on 1300 543 396 to purchase a ticket for the program.  \nPlease note the following: \n\nAll participants must complete an intake assessment by phone with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\nTo receive a completion certificate\, you must attend all six sessions (make-up sessions are not available). If you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended.\nParticipants will be withdrawn from the program if they miss the first two sessions.\n\nDates/Times \nSession 1: Wednesday\, 7 May 2025 (9:45am – 12:00pm AEST) \nSession 2: Wednesday\, 14 May 2025 (9:45am – 12:00pm AEST) \nSession 3: Wednesday\, 21 May 2025 (9:45am – 12:00pm AEST) \nSession 4: Wednesday\, 28 May 2025 (9:45am – 12:00pm AEST) \nSession 5: Wednesday\, 4 June 2025 (9:45am – 12:00pm AEST) \nSession 6: Wednesday\, 11 June 2025 (9:45am – 12:00pm AEST)
URL:https://relationshipmatters.com.au/event/sea-change-anger-management-for-women-online-program-945am-1200pm-aest-2-2/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Featured,Relationship Courses,Sea Change Anger Management,Upcoming
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250506T173000
DTEND;TZID=Australia/Melbourne:20250610T173000
DTSTAMP:20260424T012058
CREATED:20250314T022448Z
LAST-MODIFIED:20250407T033512Z
UID:10002385-1746552600-1749576600@relationshipmatters.com.au
SUMMARY:Tuning in to Teens for Dads - Online Program (5:30pm - 7:30pm AEST)
DESCRIPTION:Tuning in to Teens for Dads is a 6-week program held online via Zoom. \nProgram Cost \nFull Fee: $250 for individual participants \nConcession: $200 (for eligible concession card holders) \nIf you hold a concession card\, please phone our reception team on 1300 543 396 to purchase a ticket for the program.  \nPlease note the following: \n\nAll participants must complete an intake assessment by phone with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\nTo receive a completion certificate\, you must attend all six sessions (make-up sessions are not available). If you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended.\nParticipants will be withdrawn from the program if they miss the first two sessions.\n\nDates/Times \nSession 1: Tuesday\, 6 May 2025 (5:30pm – 7:30pm AEST) \nSession 2: Tuesday\, 13 May 2025 (5:30pm – 7:30pm AEST) \nSession 3: Tuesday\, 20 May 2025 (5:30pm – 7:30pm AEST) \nSession 4: Tuesday\, 27 May 2025 (5:30pm – 7:30pm AEST) \nSession 5: Tuesday\, 3 June 2025 (5:30pm – 7:30pm AEST) \nSession 6: Tuesday\, 10 June 2025 (5:30pm – 7:30pm AEST)
URL:https://relationshipmatters.com.au/event/tuning-in-to-teens-online-program-530pm-730pm-aedt-2-2-3/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Parenting Teenagers,Tuning Into Teens
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250505T094500
DTEND;TZID=Australia/Melbourne:20250505T150000
DTSTAMP:20260424T012058
CREATED:20250214T032159Z
LAST-MODIFIED:20250401T225124Z
UID:10002361-1746438300-1746457200@relationshipmatters.com.au
SUMMARY:VicRoads Safe Driving Program Delivered Online
DESCRIPTION:2 sessions (2.5 hours per session). Please note: this program is delivered online. Once you register\, we will contact you shortly to allocate you into a program date. There are 7 participants in this group.
URL:https://relationshipmatters.com.au/event/vicroads-safe-driving-program-frankston-24-4-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-3-3-2-3-2-2-3-3-2-2-2-3-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-3-2-2-2-2-3-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-97/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Upcoming,VicRoads Safe Driving Program
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250503T094500
DTEND;TZID=Australia/Melbourne:20250503T150000
DTSTAMP:20260424T012058
CREATED:20250228T011338Z
LAST-MODIFIED:20250331T030817Z
UID:10002363-1746265500-1746284400@relationshipmatters.com.au
SUMMARY:VicRoads Safe Driving Program Delivered Online
DESCRIPTION:2 sessions (2.5 hours per session). Please note: this program is delivered online. Once you register\, we will contact you shortly to allocate you into a program date. There are 7 participants in this group.
URL:https://relationshipmatters.com.au/event/vicroads-safe-driving-program-frankston-24-4-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-3-3-2-3-2-2-3-3-2-2-2-3-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-3-2-2-2-2-3-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-2-98/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Upcoming,VicRoads Safe Driving Program
GEO:-25.274398;133.775136
END:VEVENT
END:VCALENDAR