BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Relationship Matters - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://relationshipmatters.com.au
X-WR-CALDESC:Events for Relationship Matters
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Australia/Melbourne
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20190406T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20191005T160000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20200404T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20201003T160000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20210403T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20211002T160000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20220402T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20221001T160000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20230401T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20230930T160000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20240406T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20241005T160000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20250405T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20251004T160000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1100
TZOFFSETTO:+1000
TZNAME:AEST
DTSTART:20260404T160000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1000
TZOFFSETTO:+1100
TZNAME:AEDT
DTSTART:20261003T160000
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250625T100000
DTEND;TZID=Australia/Melbourne:20250625T113000
DTSTAMP:20260420T032408
CREATED:20250311T042328Z
LAST-MODIFIED:20250311T042328Z
UID:10002374-1750845600-1750851000@relationshipmatters.com.au
SUMMARY:Dealing with Difficult Clients
DESCRIPTION:Audience:\nAll staff\, team leaders\, and supervisors at all levels. \nThis program will focus on improving awareness and skill in managing difficult client behaviour\, debriefing effectively after an incident\, and learning resilience techniques to strengthen your staff’s capacity to manage the everyday stressors of the work. \nLearning Outcomes:\n\nIdentify and manage their own personal triggers – understanding their reactions to situations\nIdentify and manage difficult customers with an understanding of how life circumstances can manifest into anger\nUnderstand how to build resilience within themselves to cope with challenging situations and anger\nUse a de-escalation framework to explore how to de-escalate situations\nObtain useful tips to manage difficult situations\nUnderstand the importance of self-care and practice stress management techniques\nExplore workplace-related case studies to integrate theoretical practices\n\nTrainer Bio:\nTessa HughesTessa Hughes is a trained social worker with over thirty years of experience in the child and family welfare sector. During her career\, she has run a mindfulness meditation business and taught in schools\, hospitals\, and community settings. She developed and currently manages a short-term therapeutic program\, utilising her specialised skills in trauma-informed practice. Throughout her working life\, Tessa has become acutely aware of the increased prevalence of people suffering from high levels of stress and developing significant mental health issues. She is an experienced trainer who teaches participants new strategies and skills. \nHow to Book:\nThis training can be delivered online and in person. Please contact us at workplaceservcies@relationshipmatters.com.au or call 03 98650 6262. \nDuration:\n90 minutes (Online Only)
URL:https://relationshipmatters.com.au/event/dealing-with-difficult-clients/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Upcoming,Workplace Training
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250529T100000
DTEND;TZID=Australia/Melbourne:20250529T113000
DTSTAMP:20260420T032408
CREATED:20250311T033522Z
LAST-MODIFIED:20250311T045455Z
UID:10002369-1748512800-1748518200@relationshipmatters.com.au
SUMMARY:Respectful Communications and Team Cohesion in the Workplace
DESCRIPTION:Respectful Communications and Team Cohesion in the Workplace \nDuration:\n90 minutes (Online Only) \nAudience:\nAll staff\, team leaders\, and supervisors at all levels. \nThis program is designed to elevate your leadership to master communication and team dynamics. This online training is designed for team leaders and managers who are ready to transform their workplace interactions and team dynamics. \nLearning Outcomes:\n\nHarness the power of words\, tone\, and body language\nLearn effective strategies for all levels – management\, staff\, and clients\nNavigate disagreements with respect and professionalism\nDiscover collaborative approaches to reduce stress and boost productivity\nEmbrace diversity and foster an inclusive work environment\nEnhance self-reflection skills for more effective leadership\nImprove ability to connect with staff on an individual level\nAdvance communication techniques for clearer\, more impactful interactions\nStrategies to diffuse challenging situations in real-time\n\nTrainer Bio:\nLaura Sykes is a seasoned psychotherapist\, counsellor\, and trainer with over 20 years of experience. She excels at creating supportive environments and employing a solution-focused approach\, making her adept at addressing complex challenges. With a diverse background in working with various groups\, Laura’s training programs are comprehensive and effective. Her therapeutic style incorporates multiple modalities\, and she has experience addressing a wide range of personal and professional issues. \nHow to Book:\nThis training can be delivered online and in person. Please contact us at workplaceservcies@relationshipmatters.com.au or call 03 98650 6262.
URL:https://relationshipmatters.com.au/event/neurodiversity-in-the-workplace/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Upcoming,Workplace Training
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20250422T100000
DTEND;TZID=Australia/Melbourne:20250422T113000
DTSTAMP:20260420T032408
CREATED:20250311T035239Z
LAST-MODIFIED:20250311T044554Z
UID:10002372-1745316000-1745321400@relationshipmatters.com.au
SUMMARY:Neurodiversity in the Workplace
DESCRIPTION:Neurodiversity in the Workplace Training \nAudience:\n\nHuman Resource Managers\nPeople and Culture Managers\nSenior Managers\nTeam Leaders\n\nNeurodiversity seems like a new buzzword.\nFind out some of the science behind what is neurodiversity\, including ADHD and Autism (ASD). How can neurodiversity show up in the workplace? And what can everyone do to foster a positive workplace for people who are “normies” and those who are “neurospicy”? \nLearning Outcomes:\n\nWhat is Neurodiversity\nWhat is Autism or ASD\nAdult ASD Checklist and how it applies to you\nCombined ADHD and ASD\nNeurodiversity and Culture\nASD and co-occurring conditions\nHow we can foster better neurodiversity\nHow workplaces can be more neurodiversity-friendly\nResources\n\nTrainer Bio:\nJudy Tang is a strong advocate for multiculturalism and LGBTIQA+ communities with expertise in psychology\, ageing\, research\, and mental health. With extensive relationships across government and community groups\, Judy has volunteered for more than 10 years to promote and advocate for multiculturalism and equality for migrants. \nShe is a former VMC Multicultural Champion and President of the Australian GLBTIQ Multicultural Council\, a national body that advocates for the rights of multicultural and multifaith LGBTQIA+ people and communities. Judy has a doctorate in neuropsychology and is a practicing Clinical Neuropsychologist. \nDr Tang is a current Board Director for the Victorian Pride Centre and is one of Victoria’s 12 Multicultural Commissioners at the Victorian Multicultural Commission (VMC). \nHow to Book:\nThis training can be delivered online and in person. Please contact us at workplaceservcies@relationshipmatters.com.au or call 03 98650 6262.
URL:https://relationshipmatters.com.au/event/neurodiversity-in-the-workplace-4/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Upcoming,Workplace Training
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20230717T093000
DTEND;TZID=Australia/Melbourne:20230724T120000
DTSTAMP:20260420T032408
CREATED:20230510T044510Z
LAST-MODIFIED:20230718T035851Z
UID:10002139-1689586200-1690200000@relationshipmatters.com.au
SUMMARY:Mental Health First Aid (Blended Online) - 17 July - 24 August 2023
DESCRIPTION:Six-Week Program: Commencing 17th July and concluding 24 August 2023 \nPlease make sure you have read the course components for Mental Health First Aid(Blended Online) before booking \nMHFA Blended online : a self-paced e-learning component\, followed by 2 x 2.5-hour video conferencing sessions. \nComponent 2: compulsory dates for attendance: \nThursday 17th August 2023 9.30-12 pm \nThursday 24th August 2023 9.30-12 pm \nNote: If you are registering for more than 1 person in your organisations\, please fill in independent bookings for each.\nThis course is not a therapy or a support group. \nCost of this program $395 (non-refundable or transferable) \n 
URL:https://relationshipmatters.com.au/event/mental-health-first-aid-blended-online-17-july-24-august-2023/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20200210T100000
DTEND;TZID=Australia/Melbourne:20200210T120000
DTSTAMP:20260420T032408
CREATED:20191126T221821Z
LAST-MODIFIED:20191215T231014Z
UID:10001692-1581328800-1581336000@relationshipmatters.com.au
SUMMARY:Assertiveness Training Programs
DESCRIPTION:
URL:https://relationshipmatters.com.au/event/assertiveness-training-programs-2-2/
LOCATION:Relationship Matters Melbourne City (Head Office)\, Level 4\, 255 Bourke Street\, Melbourne\, VIC\, 3000\, Australia
CATEGORIES:Assertiveness Training Programs,Featured,Onsite Training Programs,Workplace Training
GEO:-37.8126038;144.9649287
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Relationship Matters Melbourne City (Head Office) Level 4 255 Bourke Street Melbourne VIC 3000 Australia;X-APPLE-RADIUS=500;X-TITLE=Level 4\, 255 Bourke Street:geo:144.9649287,-37.8126038
END:VEVENT
END:VCALENDAR