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X-WR-CALDESC:Events for Relationship Matters
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BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260414T103000
DTEND;TZID=Australia/Melbourne:20260414T120000
DTSTAMP:20260411T195055
CREATED:20260120T040937Z
LAST-MODIFIED:20260120T041029Z
UID:10002444-1776162600-1776168000@relationshipmatters.com.au
SUMMARY:Respectful Communications and Team Cohesion in the Workplace – For Retail Workers
DESCRIPTION:Respectful Communications and Team Cohesion in the Workplace – For Retail Workers\nDate: Tuesday 14 April 2026Time: 10.30am to 12.00pmCost: $180 per person + GSTDelivery: Online \nMaximum of 20 participants – book now to secure your spot! \nWho should attend?\nThis session is designed for retail workers\, supervisors and managers who regularly engage with customers and team members in fast paced environments. \nAbout this training\nThis online training focuses on respectful communication and teamwork in customer facing retail settings. Participants will learn practical strategies to manage challenging interactions\, maintain professionalism under pressure\, and communicate clearly with customers and colleagues. \nThe session also explores how strong communication supports team morale and positive customer experiences. \nLearning outcomes\nParticipants will: \n\nCommunicate clearly and respectfully with customers and colleagues\nManage challenging customer interactions professionally\nNavigate disagreements calmly and confidently\nStrengthen teamwork in fast paced environments\nApply inclusive communication strategies\nEnhance self reflection and emotional awareness\nBuild confidence in real time de escalation\nImprove overall customer and team experiences\n\nTrainer\nLaura Sykes \nLaura Sykes is a seasoned psychotherapist\, counsellor and trainer with over 20 years of experience. She creates supportive and engaging learning environments and uses a solution focused approach to help individuals and teams navigate complex challenges. \nLaura has extensive experience working across diverse professional settings. Her training programs are practical\, inclusive and grounded in real world experience\, drawing on multiple therapeutic modalities with a strong focus on communication and workplace wellbeing.
URL:https://relationshipmatters.com.au/event/respectful-communications-and-team-cohesion-in-the-workplace-for-retail-workers/
LOCATION:Relationship Matters’ Online\, Australia
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-38.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260415T173000
DTEND;TZID=Australia/Melbourne:20260520T193000
DTSTAMP:20260411T195055
CREATED:20260316T112341Z
LAST-MODIFIED:20260316T211032Z
UID:10002458-1776274200-1779305400@relationshipmatters.com.au
SUMMARY:Tuning in to Teens - Online April 15 - May 20\, 2026
DESCRIPTION:Tuning into Teens is a 6-session group parenting program held online. \n \nProgram Cost\n\nFee for 6-week program: $250 per person \nConcession: $200 (for eligible concession card holders) \nFamilies: $400 (for two parents/primary caregivers) \nIf you hold a concession card or are booking in as a couple\, please phone our Customer Service team on 1300 543 396 to purchase your ticket/s. \n\nPlease note the following\n\n•\nYou must complete an intake assessment by phone or video with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\n\n•\nTo receive a completion certificate\, you must attend all six sessions (make-up sessions are not available). If you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended.\n\n•\nYou will not be able to continue if you miss two consecutive sessions.\n\n•\nRefunds are unable to be issued within 7 days of the start date of the program\n\nDates/Times\n\nSession 1:  Wednesday\, 15 April 2026 (5:30-7:30pm AEST) \nSession 2: Wednesday\, 22 April 2026 (5:30-7:30pm AEST) \nSession 3: Wednesday\, 29 April 2026 (5:30-7:30pm AEST) \nSession 4: Wednesday\, 6 May 2026 (5:30-7:30pm AEST) \nSession 5: Wednesday\, 13 May 2026 (5:30-7:30pm AEST) \nSession 6: Wednesday\, 20 May 2026 (5:30-7:30pm AEST) \nSession times reflect Australian Eastern Standard Time – click here to check your local time
URL:https://relationshipmatters.com.au/event/tuning-in-to-teens-online-april-15-may-20-2026/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Parenting Teenagers,Tuning Into Teens
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2025/08/HappyTeens.png
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260416T100000
DTEND;TZID=Australia/Melbourne:20260604T120000
DTSTAMP:20260411T195055
CREATED:20260316T211603Z
LAST-MODIFIED:20260318T073853Z
UID:10002459-1776333600-1780574400@relationshipmatters.com.au
SUMMARY:Circle of Security Parenting - Online April 16 - June 4\, 2026
DESCRIPTION:Circle of Security Parenting is an 8-session group parenting program held online. \n \nProgram Cost\n\nTotal fee for the 8-week program: $250 per person \nConcession: $200 (for eligible concession card holders) \nFamilies: $400 (for two parents/primary care-givers) \nIf you hold a concession card\, please phone our Customer Service team on 1300 543 396 to purchase a ticket/s for the program. \n\nPlease note the following\n\n•\nYou must complete an intake assessment by phone or video with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\n\n•\nTo receive a completion certificate\, you must attend all eight sessions (make-up sessions are not available).\n\n•\nIf you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended. You will not be able to continue if you miss two consecutive sessions.\n\n•\nRefunds are unable to be issued within 7 days of the start date of the program\n\nDates/Times\n\nSession 1:  Thursday\, 16 April 2026 (10am – 12pm AEST) \nSession 2: Thursday\, 23 April 2026 (10am – 12pm AEST) \nSession 3: Thursday\, 30 April 2026 (10am – 12pm AEST) \nSession 4: Thursday\, 7 May 2026 (10am – 12pm AEST) \nSession 5: Thursday\, 14 May 2026 (10am – 12pm AEST) \nSession 6: Thursday\, 21 May 2026 (10am – 12pm AEST) \nSession 7: Thursday\, 28 May 2026 (10am – 12pm AEST) \nSession 8: Thursday\, 4 June 2026 (10am – 12pm AEST) \nSession times reflect Australian Eastern Standard Time. Click here to check your local time
URL:https://relationshipmatters.com.au/event/circle-of-security-parenting-online-april-16-2026/
LOCATION:Online
CATEGORIES:Circle of Security,Positive Parenting
ATTACH;FMTTYPE=image/jpeg:https://relationshipmatters.com.au/wp-content/uploads/2025/09/hero-26.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260416T173000
DTEND;TZID=Australia/Melbourne:20260521T193000
DTSTAMP:20260411T195055
CREATED:20260316T203743Z
LAST-MODIFIED:20260316T203819Z
UID:10002457-1776360600-1779391800@relationshipmatters.com.au
SUMMARY:Tuning in to Kids - Online April 16 - May 21 2026
DESCRIPTION:Tuning into Kids is a 6-session group parenting program held online. \n \nProgram Cost\n\nTotal fee for the 6-week program: $250 per person \nConcession: $200 (for eligible concession card holders) \nFamilies: $400 (for two parents/primary care-givers) \nIf you hold a concession card\, please phone our Customer Service team on 1300 543 396 to purchase your ticket/s for the program. \n\nPlease note the following\n\n•\nYou must complete an intake assessment by phone or video with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\n\n•\nTo receive a completion certificate\, you must attend all six sessions (make-up sessions are not available). If you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended.\n\n•\nYou will not be able to continue if you miss two consecutive sessions.\n\n•\nRefunds are unable to be issued within 7 days of the start date of the program\n\nDates/Times\n\nSession 1:  Thursday\, 16 April 2026 (5:30pam-7:30pm AEST) \nSession 2: Thursday\, 23 April 2026 (5:30pam-7:30pm AEST) \nSession 3: Thursday\, 30 April 2026 (5:30pam-7:30pm AEST) \nSession 4: Thursday\, 7 May 2026 (5:30pam-7:30pm AEST) \nSession 5: Thursday\, 14 May 2026 (5:30pam-7:30pm AEST) \nSession 6: Thursday\, 21 May 2026 (5:30pam-7:30pm AEST) \nSession times reflect Australian Eastern Standard Time – click here to check your local time \n 
URL:https://relationshipmatters.com.au/event/tuning-in-to-kids-online-april-16-may-21-2026/
LOCATION:Online
CATEGORIES:Positive Parenting,Tuning in to Kids
ATTACH;FMTTYPE=image/jpeg:https://relationshipmatters.com.au/wp-content/uploads/2025/10/hero-74.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260417T103000
DTEND;TZID=Australia/Melbourne:20260417T120000
DTSTAMP:20260411T195055
CREATED:20260113T043309Z
LAST-MODIFIED:20260119T023531Z
UID:10002439-1776421800-1776427200@relationshipmatters.com.au
SUMMARY:Dealing with Difficult Clients - For Community Development Workers
DESCRIPTION:Dealing with Difficult ClientsFor Community Development Workers \nDate: Friday 17 April 2026Time: 10.30am to 12.00pmDelivery: Online via Zoom \nCost: $180 per person + GST \nMaximum of 20 participants – book now to secure your spot \nRegistration link:https://us06web.zoom.us/meeting/register/Vjo17rSXQES4AMJvug1Lwg \nWho should attend?This session is designed for community development workers\, as well as staff\, team leaders and supervisors at all levels who work directly with community members and manage challenging or complex interactions. \nAbout this trainingThis program focuses on building awareness\, confidence and practical skills to support staff when managing difficult client behaviour. Participants will learn how to respond effectively in challenging situations\, debrief after incidents\, and develop resilience strategies to better manage the everyday stressors of their role. The session supports participants to understand their own reactions\, recognise how life circumstances can contribute to anger in others\, and apply practical techniques to de-escalate situations safely and calmly. \nLearning outcomesParticipants will: \n\nIdentify and manage their own personal triggers and better understand their reactions to situations\nIdentify and manage difficult customers with an understanding of how life circumstances can manifest into anger\nUnderstand how to build resilience to cope with challenging situations and anger\nExplore how to de-escalate situations using a de-escalation framework\nGain useful tips to manage difficult situations\nUnderstand the importance of self-care and practise stress management techniques\nExplore workplace related case studies to integrate theory into practice\n\nTrainerTessa HughesTessa Hughes is a trained social worker with over thirty years of experience in the child and family welfare sector. During her career\, she has run a mindfulness meditation business and taught in schools\, hospitals and community settings. She developed and currently manages a short-term therapeutic program\, utilising her specialised skills in trauma informed practice. Throughout her working life\, Tessa has become acutely aware of the increased prevalence of people experiencing high levels of stress and mental health challenges. She is an experienced trainer who supports participants to develop practical\, real-world strategies and skills.
URL:https://relationshipmatters.com.au/event/dealing-with-difficult-clients-for-community-development-workers/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-32.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260422T090000
DTEND;TZID=Australia/Melbourne:20260422T103000
DTSTAMP:20260411T195055
CREATED:20260319T004652Z
LAST-MODIFIED:20260319T015211Z
UID:10002462-1776848400-1776853800@relationshipmatters.com.au
SUMMARY:Compassion in Action: Leading Workplace Responses to Family Violence or Mental Health Concerns
DESCRIPTION:Key personnel hold a critical role in creating environments where employees feel safe\, supported\, and able to seek help when facing difficult circumstances. \nIn addition\, there are responsibilities under new Occupational Health and Safety (Psychological Health) Regulations 2025 as well as obligations under the National Employment Standards\, which provide all employees with 10 days of paid family and domestic violence leave each year. \nThe session explores workplace responsibilities\, early warning signs\, confidentiality considerations\, and how to respond without overstepping professional boundaries. \nTraining Format1 x 1.5 hour online session \nDate: 22 April 2026\, 9:00am to 10:30amCan’t make this session? Additional dates are available in our Book Now section. \nCost$190 + GST per participant \nAudienceLine managers\, HR professionals\, Health and Safety Representatives\, Contact Officers \nLearning Outcomes \nThis training provides guidance on recognising and responding to employees experiencing family and domestic violence or mental health challenges. \nThe training will build confidence in: \n• Having sensitive conversations• Providing appropriate referrals• Fostering a culture of psychological safety \nBy the end of the training\, leaders will be equipped to promote wellbeing\, uphold organisational obligations\, and support staff with compassion\, clarity\, and confidence. \nTrainer \nCarol WlodarczykBusiness Support Specialist\, Workplace Matters \nCarol is a registered psychologist and experienced HR executive who has worked in the family violence sector as a group facilitator. She has direct experience managing and supporting employees who are experiencing family violence or mental health issues. \nHolding a Master’s degree in Organisational and Industrial Psychology\, Carol understands the importance of balancing organisational responsibilities and employee wellbeing to achieve a positive\, engaged and productive workforce. \nHow to Book \nTo register for this training\, please emailworkplacematters@relationshipmatters.com.au \nPlease include: \n• Name• Organisation• Contact details• Invoice contact email if different \nYou will then be invoiced to confirm your place and receive session details\, including access information.
URL:https://relationshipmatters.com.au/event/compassion-in-action-leading-workplace-responses-to-family-violence-or-mental-health-concerns/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/03/Copy-of-Supervision-Training-for-Operational-Supervisors.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260427T103000
DTEND;TZID=Australia/Melbourne:20260518T120000
DTSTAMP:20260411T195055
CREATED:20260310T010953Z
LAST-MODIFIED:20260316T000627Z
UID:10002456-1777285800-1779105600@relationshipmatters.com.au
SUMMARY:Supervision Training for Operational Supervisors
DESCRIPTION:Strong supervision is essential for building capable\, confident and high performing teams. This practical online training program supports supervisors to develop the skills\, structure and confidence needed to effectively support their staff. \nThis course offering is ideal for new supervisors wanting to establish a supervision framework with their direct reports\, and for experienced leaders seeking to refine their practice\, deepen their reflective capacity\, and strengthen the foundations of effective supervision. \nTraining Format\n4 x 1.5-hour online training sessionsTotal training time: 6 hours \nSession Dates\n27 April 2026 at 10:30am to 12 noon4 May 2026 at 10:30am to 12 noon11 May 2026 at 10:30am to 12 noon18 May 2026 at 10:30am to 12 noon \nCost\n$660 + GST per participant($165 + GST per session) \nAudience\nNew supervisors and leaders who have not completed any formal supervision training. \nLearning Outcomes\nBy the end of the four sessions\, participants will be able to: \n• Establish a practical and realistic supervision framework and agreement• Understand the three-cornered psychological contract and how this influences supervision in practice• Engage your supervisee or supervisees in honest and open communication\, resulting in higher commitment and performance• Maintain positive regard within the supervision dynamic to enable honest and transparent working relationships \nTrainer\nCarol WlodarczykBusiness Support Specialist\, Workplace Matters \nCarol is an experienced psychologist with a strong background providing supervision to operational staff across the not for profit\, public\, and health sectors. \nShe has developed and delivered bespoke supervision training programs for organisations\, and training participants refer to her as “the guru of supervision.” \nHolding a Master’s degree in Organisational and Industrial Psychology\, Carol is known for her ability to quickly build positive\, transparent and respectful relationships with supervisees. \nHow to Book\nTo register for this training\, please email workplacematters@relationshipmatters.com.au \nPlease include: \n• Name• Organisation• Contact details• Invoice contact email (if different) \nYou will then be invoiced to confirm your place and will receive an information email with the session details\, including dates\, times and access information. \nPlaces are limited\, so early registration is recommended.
URL:https://relationshipmatters.com.au/event/supervision-training-for-operational-supervisors/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/03/Supervision-Training-for-Operational-Supervisors-4.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260429T163000
DTEND;TZID=Australia/Melbourne:20260506T193000
DTSTAMP:20260411T195055
CREATED:20260317T010653Z
LAST-MODIFIED:20260317T010653Z
UID:10002460-1777480200-1778095800@relationshipmatters.com.au
SUMMARY:Parenting After Separation - Online April 29 & May 6\, 2026
DESCRIPTION:Parenting After Separation Online is a 6-hour group program delivered over two x 3-hour sessions. \nProgram Cost\n\nFee: $150 per person \nConcession discounts are not available for this program. \n\nPlease note the following\n\n•\nYou must complete an intake assessment by phone or video with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\n\n•\nTo receive your completion certificate\, you must attend both sessions (make-up sessions are not available).\n\n•\nRefunds are unable to be issued within 7 days of the start date of the program\n\nDates/Times\n\nSession 1:  Wednesday\, 29 April 2026 (4:30pm-7:30pm AEST) \nSession 2: Wedndsday 6 May 2026 (4:30pm-7:30pm AEST) \n\n\n\n\nSession times reflect Australian Eastern Standard Time. Click here to check your local time
URL:https://relationshipmatters.com.au/event/parenting-after-separation-online-april-29-2026/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Booking,Parenting After Separation
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2025/08/PasCover.png
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260507T100000
DTEND;TZID=Australia/Melbourne:20260702T120000
DTSTAMP:20260411T195055
CREATED:20260322T221518Z
LAST-MODIFIED:20260318T080647Z
UID:10002461-1778148000-1782993600@relationshipmatters.com.au
SUMMARY:Circle of Security Parenting - Online May 7 - July 2\, 2026
DESCRIPTION:Circle of Security Parenting is an 8-session group parenting program held online. \n \nProgram Cost\n\nTotal fee for the 8-week program: $250 per person \nConcession: $200 (for eligible concession card holders) \nFamilies: $400 (for two parents/primary care-givers) \nIf you hold a concession card\, please phone our Customer Service team on 1300 543 396 to purchase a ticket/s for the program. \n\nPlease note the following\n\n•\nYou must complete an intake assessment by phone or video with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\n\n•\nTo receive a completion certificate\, you must attend all eight sessions (make-up sessions are not available).\n\n•\nIf you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended. You will not be able to continue if you miss two consecutive sessions.\n\n•\nRefunds are unable to be issued within 7 days of the start date of the program\n\nDates/Times\n\nSession 1:  Thursday\, 7 May 2026 (10am- 12pm AEST) \nSession 2: Thursday\, 14 May 2026 (10am- 12pm AEST) \nSession 3: Thursday\, 21 May 2026 (10am- 12pm AEST) \nSession 4: Thursday\, 28 May 2026 (10am- 12pm AEST) \nSession 5: Thursday\, 4 June 2026 (10am- 12pm AEST) \nNo Session on Thursday 11 June \nSession 6: Thursday\, 18 June 2026 (10am- 12pm AEST) \nSession 7: Thursday\, 25 June 2026 (10am- 12pm AEST) \nSession 8: Thursday\, 2 July2026 (10am- 12pm AEST) \nSession times reflect Australian Eastern Standard Time. Click here to check your local time
URL:https://relationshipmatters.com.au/event/circle-of-security-parenting-online-may-7-2026/
LOCATION:Online
CATEGORIES:Circle of Security,Positive Parenting
ATTACH;FMTTYPE=image/jpeg:https://relationshipmatters.com.au/wp-content/uploads/2025/09/hero-52.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260511T153000
DTEND;TZID=Australia/Melbourne:20260622T173000
DTSTAMP:20260411T195055
CREATED:20260326T235015Z
LAST-MODIFIED:20260326T234824Z
UID:10002474-1778513400-1782149400@relationshipmatters.com.au
SUMMARY:Tuning in to Teens - Online May 11 - June 22\, 2026
DESCRIPTION:Tuning into Teens is a 6-session group parenting program held online. \n \nProgram Cost\n\nFee for 6-week program: $250 per person \nConcession: $200 (for eligible concession card holders) \nFamilies: $400 (for two parents/primary caregivers) \nIf you hold a concession card or are booking in as a couple\, please phone our Customer Service team on 1300 543 396 to purchase your ticket/s. \n\nPlease note the following\n\n•\nYou must complete an intake assessment by phone or video with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\n\n•\nTo receive a completion certificate\, you must attend all six sessions (make-up sessions are not available). If you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended.\n\n•\nYou will not be able to continue if you miss two consecutive sessions.\n\n•\nRefunds are unable to be issued within 7 days of the start date of the program\n\nDates/Times\n\nSession 1:  Monday\, 11 May 2026 (3:30pm-5:30pm AEST) \nSession 2: Monday\, 18 May 2026 (3:30pm-5:30pm AEST) \nSession 3: Monday\, 25 May 2026 (3:30pm-5:30pm AEST) \nSession 4: Monday\, 1 June 2026 (3:30pm-5:30pm AEST) \nNo Session Monday June 8th due to Public Holiday in Victoria \nSession 5: Monday\, 15 June 2026 (3:30pm-5:30pm AEST) \nSession 6: Monday\, 22 June 2026 (3:30pm-5:30pm AEST) \nSession times reflect Australian Eastern Standard Time – click here to check your local time
URL:https://relationshipmatters.com.au/event/tuning-in-to-teens-online-may-11-june-22-2026-2/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Parenting Teenagers,Tuning Into Teens
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2025/08/Grumpyteen.png
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260512T103000
DTEND;TZID=Australia/Melbourne:20260512T120000
DTSTAMP:20260411T195055
CREATED:20260120T041904Z
LAST-MODIFIED:20260120T041904Z
UID:10002445-1778581800-1778587200@relationshipmatters.com.au
SUMMARY:Respectful Communications and Team Cohesion in the Workplace – For Customer Service Officers
DESCRIPTION:Respectful Communications and Team Cohesion in the Workplace – For Customer Service Officers\nDate: Tuesday 12 May 2026Time: 10.30am to 12.00pmCost: $180 per person + GSTDelivery: Online \nMaximum of 20 participants – book now to secure your spot! \nWho should attend?\nThis session is designed for Customer Service Officers\, as well as team leaders and supervisors who manage client enquiries\, complaints and complex interactions. \nAbout this training\nThis online training supports Customer Service Officers to communicate confidently and respectfully with clients while maintaining clear boundaries and professionalism. \nParticipants will develop practical skills to manage difficult conversations\, reduce escalation\, and strengthen collaboration within customer service teams. \nLearning outcomes\nParticipants will: \n\nCommunicate clearly and professionally with clients\nManage difficult conversations with confidence\nApply strategies to prevent and reduce escalation\nStrengthen teamwork and internal communication\nUse respectful language and tone under pressure\nEnhance emotional awareness and self regulation\nApply practical de escalation techniques\nBuild resilience in customer facing roles\n\nTrainer\nLaura Sykes \nLaura Sykes is a seasoned psychotherapist\, counsellor and trainer with over 20 years of experience. She creates supportive and engaging learning environments and uses a solution focused approach to help individuals and teams navigate complex challenges. \nLaura has extensive experience working across diverse professional settings. Her training programs are practical\, inclusive and grounded in real world experience\, drawing on multiple therapeutic modalities with a strong focus on communication and workplace wellbeing.
URL:https://relationshipmatters.com.au/event/respectful-communications-and-team-cohesion-in-the-workplace-for-customer-service-officers/
LOCATION:Relationship Matters’ Online\, Australia
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-40.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260513T103000
DTEND;TZID=Australia/Melbourne:20260513T110000
DTSTAMP:20260411T195055
CREATED:20260120T044153Z
LAST-MODIFIED:20260120T054232Z
UID:10002450-1778668200-1778670000@relationshipmatters.com.au
SUMMARY:EAP Employee Information Session - FREE
DESCRIPTION:EAP Employee Information Session\nWe’re Here to Support You \nYour employer cares about your wellbeing and has partnered with Workplace Matters at Relationship Matters to provide free and confidential support through the Employee Assistance Program (EAP). \nJoin this short\, 30 minute online information session to learn what support is available to you and how easy it is to access help when you need it. \nSession details\nDuration: 30 minutesDelivery: OnlineTime: 10.30am to 11.00amCost: Free \nWho should attend?\nThis session is designed for employees who want to better understand how to access support through an Employee Assistance Program. It is suitable for anyone wanting information for themselves or their family members. \nAbout this session\nThis session provides a simple overview of the Employee Assistance Program and how it can support you through life’s challenges. \nYou will learn: \n\nWhat the EAP is and how it works\nHow to easily access support for yourself or your family\nHow confidentiality is maintained\nHow short term support can help with personal\, family or work related concerns\n\nTake half an hour for yourself and discover the support that’s already here for you. \nDates for 2026\nThese sessions run on the second Wednesday of each month unless otherwise noted. \nDates\nRegister for the session date that best suits you.Select your preferred date above and secure your place. \n2nd Wednesday of every month in 2026 \n\nWednesday 11 February 2026Register now to save your spot and invest in your wellbeing.https://us06web.zoom.us/meeting/register/cxIdSDUMQKq9z0_bLh3kgw\nWednesday 11 March 2026Register now to save your spot and invest in your wellbeing.https://us06web.zoom.us/meeting/register/cxIdSDUMQKq9z0_bLh3kgw\nWednesday 8 April 2026Register now to save your spot and invest in your wellbeing.https://us06web.zoom.us/meeting/register/cxIdSDUMQKq9z0_bLh3kgw\nWednesday 13 May 2026Register now to save your spot and invest in your wellbeing.https://us06web.zoom.us/meeting/register/cxIdSDUMQKq9z0_bLh3kgw\nWednesday 10 June 2026Register now to save your spot and invest in your wellbeing.https://us06web.zoom.us/meeting/register/cxIdSDUMQKq9z0_bLh3kgw\nWednesday 8 July 2026Register now to save your spot and invest in your wellbeing.https://us06web.zoom.us/meeting/register/cxIdSDUMQKq9z0_bLh3kgw\n\nRegistration\nRegistration is required.Register now to save your spot and invest in your wellbeing.
URL:https://relationshipmatters.com.au/event/eap-employee-information-session/2026-05-13/
LOCATION:Relationship Matters’ Online\, Australia
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-42.png
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260519T090000
DTEND;TZID=Australia/Melbourne:20260519T103000
DTSTAMP:20260411T195055
CREATED:20260319T005234Z
LAST-MODIFIED:20260319T015304Z
UID:10002464-1779181200-1779186600@relationshipmatters.com.au
SUMMARY:Compassion in Action: Leading Workplace Responses to Family Violence or Mental Health Concerns
DESCRIPTION:Key personnel hold a critical role in creating environments where employees feel safe\, supported\, and able to seek help when facing difficult circumstances. \nIn addition\, there are responsibilities under new Occupational Health and Safety (Psychological Health) Regulations 2025 as well as obligations under the National Employment Standards\, which provide all employees with 10 days of paid family and domestic violence leave each year. \nThe session explores workplace responsibilities\, early warning signs\, confidentiality considerations\, and how to respond without overstepping professional boundaries. \nTraining Format1 x 1.5 hour online session \nDate: 19 May 2026\, 9:00am to 10:30amCan’t make this session? Additional dates are available in our Book Now section. \nCost$190 + GST per participant \nAudienceLine managers\, HR professionals\, Health and Safety Representatives\, Contact Officers \nLearning Outcomes \nThis training provides guidance on recognising and responding to employees experiencing family and domestic violence or mental health challenges. \nThe training will build confidence in: \n• Having sensitive conversations• Providing appropriate referrals• Fostering a culture of psychological safety \nBy the end of the training\, leaders will be equipped to promote wellbeing\, uphold organisational obligations\, and support staff with compassion\, clarity\, and confidence. \nTrainer \nCarol WlodarczykBusiness Support Specialist\, Workplace Matters \nCarol is a registered psychologist and experienced HR executive who has worked in the family violence sector as a group facilitator. She has direct experience managing and supporting employees who are experiencing family violence or mental health issues. \nHolding a Master’s degree in Organisational and Industrial Psychology\, Carol understands the importance of balancing organisational responsibilities and employee wellbeing to achieve a positive\, engaged and productive workforce. \nHow to Book \nTo register for this training\, please emailworkplacematters@relationshipmatters.com.au \nPlease include: \n• Name• Organisation• Contact details• Invoice contact email if different \nYou will then be invoiced to confirm your place and receive session details\, including access information.
URL:https://relationshipmatters.com.au/event/compassion-in-action-leading-workplace-responses-to-family-violence-or-mental-health-concerns-copy/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/03/Copy-of-Supervision-Training-for-Operational-Supervisors.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260519T090000
DTEND;TZID=Australia/Melbourne:20260519T123000
DTSTAMP:20260411T195055
CREATED:20260330T230932Z
LAST-MODIFIED:20260330T232912Z
UID:10002480-1779181200-1779193800@relationshipmatters.com.au
SUMMARY:Conflict Resolution Skills for Leaders and HR $350.00 + GST
DESCRIPTION:Shepparton and Regional Victoria  \nConflict in the workplace is inevitable. Poorly managed conflict is not. \nThis practical and engaging training equips leaders\, HR professionals\, and key personnel with the skills and confidence to address conflict early\, communicate effectively\, and resolve issues constructively. \nParticipants will learn how to recognise early signs and underlying causes of conflict\, use respectful and assertive communication techniques\, and manage strong emotions while maintaining psychological safety. \nThe session also explores proven resolution strategies\, with reference to organisational policies and processes to ensure alignment with workplace expectations and obligations. \nDate\n19 May 2026 \nCost\n$350.00 + GST \nTime\n9.00 am to 12.30 pm \nFormat\nIn person\, 3.5 hours \nLocation\nShepparton Business Centre \nWho is this for?\nLeaders\, HR professionals\, and anyone responsible for supporting people in the workplace. \nWhat you will learn\nBy the end of this session\, you will be able to: \n\nIdentify conflict early and intervene constructively\nCommunicate clearly\, respectfully\, and assertively\nNavigate emotionally charged conversations with confidence\nApply practical resolution strategies\nUnderstand escalation pathways and organisational procedures\n\nThis training supports healthier working relationships\, stronger teams\, and a more respectful and productive workplace. \nHow to Book \nTo register for this training\, please email: \nworkplacematters@relationshipmatters.com.au \nPlease include: \n• Name• Organisation• Contact details• Invoice contact email if different \nYou will then be invoiced to confirm your place and receive session details\, including access information.
URL:https://relationshipmatters.com.au/event/conflict-resolution-skills-for-leaders-and-hr/
LOCATION:Shepparton Business Centre\, 70 New Dookie Road\, Shepparton\, Victoria\, 3630\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/03/Copy-of-compassion-in-action-2.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260519T173000
DTEND;TZID=Australia/Melbourne:20260630T193000
DTSTAMP:20260411T195055
CREATED:20260402T045430Z
LAST-MODIFIED:20260402T045430Z
UID:10002475-1779211800-1782847800@relationshipmatters.com.au
SUMMARY:Tuning in to Teens - Online May 19 - June 30\, 2026
DESCRIPTION:Tuning into Teens is a 6-session group parenting program held online. \n \nProgram Cost\n\nFee for 6-week program: $250 per person \nConcession: $200 (for eligible concession card holders) \nFamilies: $400 (for two parents/primary caregivers) \nIf you hold a concession card or are booking in as a couple\, please phone our Customer Service team on 1300 543 396 to purchase your ticket/s. \n\nPlease note the following\n\n•\nYou must complete an intake assessment by phone or video with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\n\n•\nTo receive a completion certificate\, you must attend all six sessions (make-up sessions are not available). If you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended.\n\n•\nYou will not be able to continue if you miss two consecutive sessions.\n\n•\nRefunds are unable to be issued within 7 days of the start date of the program\n\nDates/Times\n\nSession 1:  Tuesday\, 19 May 2026 (5:30pm-7:30pm AEST) \nSession 2: Tuesday\, 26 May 2026 (5:30pm-7:30pm AEST) \nSession 3: Tuesday\, 2 June 2026 (5:30pm-7:30pm AEST) \nNo Session Tuesday 9 June \nSession 4: Tuesday\, 16 June 2026 (5:30pm-7:30pm AEST) \nSession 5: Tuesday\, 23 June 2026 (5:30pm-7:30pm AEST) \nSession 6: Tuesday\, 30 June 2026 (5:30pm-7:30pm AEST) \nSession times reflect Australian Eastern Standard Time – click here to check your local time
URL:https://relationshipmatters.com.au/event/tuning-in-to-teens-online-may-19-june-30-2026/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Parenting Teenagers,Tuning Into Teens
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2025/11/Teens-playing-games-e1764324025906.png
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260525T103000
DTEND;TZID=Australia/Melbourne:20260525T120000
DTSTAMP:20260411T195055
CREATED:20260113T044531Z
LAST-MODIFIED:20260119T013750Z
UID:10002440-1779705000-1779710400@relationshipmatters.com.au
SUMMARY:Dealing with Difficult Clients - For NDIS Workers
DESCRIPTION:Dealing with Difficult ClientsFor NDIS Workers \nDate: Monday 25 May 2026Time: 10.30am to 12.00pmDelivery: Online via Zoom \nCost: $180 per person + GST \nMaximum of 20 participants – book now to secure your spot \nhttps://us06web.zoom.us/meeting/register/Vjo17rSXQES4AMJvug1Lwg \nWho should attend?This session is designed for NDIS workers\, as well as support staff\, team leaders and supervisors who work closely with participants\, families and carers and regularly manage challenging or complex interactions. \nAbout this trainingThis program focuses on building awareness\, confidence and practical skills to support staff when managing difficult client behaviour. Participants will learn how to respond effectively in challenging situations\, debrief after incidents\, and develop resilience strategies to better manage the everyday stressors of their role. The session supports participants to understand their own reactions\, recognise how life circumstances can contribute to anger in others\, and apply practical techniques to de escalate situations safely and calmly. \nLearning outcomesParticipants will: \n\nIdentify and manage their own personal triggers and better understand their reactions to situations\nIdentify and manage difficult clients with an understanding of how life circumstances can manifest into anger\nUnderstand how to build resilience to cope with challenging situations and anger\nExplore how to de escalate situations using a de escalation framework\nGain useful tips to manage difficult situations\nUnderstand the importance of self care and practise stress management techniques\nExplore workplace related case studies to integrate theory into practice\n\nTrainerTessa HughesTessa Hughes is a trained social worker with over thirty years of experience in the child and family welfare sector. During her career\, she has run a mindfulness meditation business and taught in schools\, hospitals and community settings. She developed and currently manages a short term therapeutic program\, utilising her specialised skills in trauma informed practice. Throughout her working life\, Tessa has become acutely aware of the increased prevalence of people experiencing high levels of stress and mental health challenges. She is an experienced trainer who supports participants to develop practical\, real world strategies and skills.
URL:https://relationshipmatters.com.au/event/dealing-with-difficult-clients-for-ndis-workers/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-33.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260609T103000
DTEND;TZID=Australia/Melbourne:20260609T120000
DTSTAMP:20260411T195055
CREATED:20260120T042511Z
LAST-MODIFIED:20260120T042511Z
UID:10002446-1781001000-1781006400@relationshipmatters.com.au
SUMMARY:Respectful Communications and Team Cohesion in the Workplace – For Allied Health Professionals
DESCRIPTION:Respectful Communications and Team Cohesion in the Workplace – For Allied Health Professionals \nDate: Tuesday 9 June 2026\nTime: 10.30am to 12.00pm\nCost: $180 per person + GST\nDelivery: Online \nMaximum of 20 participants – book now to secure your spot! \nWho should attend? \nThis session is designed for Allied Health Professionals\, team leaders and supervisors working in multidisciplinary clinical and community based settings. \nAbout this training \nThis online training focuses on respectful communication and collaboration within Allied Health teams. Participants will explore strategies to strengthen professional relationships\, navigate differing perspectives\, and communicate effectively across disciplines. \nThe session supports Allied Health Professionals to manage challenging conversations while fostering a respectful\, inclusive and cohesive team environment. \nLearning outcomes \nParticipants will: \n\nStrengthen communication across multidisciplinary teams\nNavigate differing professional perspectives respectfully\nImprove collaboration and team cohesion\nManage challenging conversations with confidence\nApply inclusive communication strategies\nEnhance self reflection and professional awareness\nUse techniques to reduce conflict and stress\nSupport positive client and team outcomes\n\nTrainer \nLaura Sykes \nLaura Sykes is a seasoned psychotherapist\, counsellor and trainer with over 20 years of experience. She creates supportive and engaging learning environments and uses a solution focused approach to help individuals and teams navigate complex challenges. \nLaura has extensive experience working across diverse professional settings. Her training programs are practical\, inclusive and grounded in real world experience\, drawing on multiple therapeutic modalities with a strong focus on communication and workplace wellbeing. \n 
URL:https://relationshipmatters.com.au/event/respectful-communications-and-team-cohesion-in-the-workplace-for-allied-health-professionals/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-41.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260615T160000
DTEND;TZID=Australia/Melbourne:20260622T190000
DTSTAMP:20260411T195055
CREATED:20260409T230540Z
LAST-MODIFIED:20260409T081313Z
UID:10002478-1781539200-1782154800@relationshipmatters.com.au
SUMMARY:Parenting After Separation - Online June 15 & June 22\, 2026
DESCRIPTION:Parenting After Separation Online is a 6-hour group program delivered over two x 3-hour sessions. \nProgram Cost\n\nFee: $150 per person \nConcession discounts are not available for this program. \n\nPlease note the following\n\n•\nYou must complete an intake assessment by phone or video with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\n\n•\nTo receive your completion certificate\, you must attend both sessions (make-up sessions are not available).\n\n•\nRefunds are unable to be issued within 7 days of the start date of the program\n\nDates/Times\n\nSession 1:  Monday\, 15 June 2026 (4:pm-7pm AEST) \nSession 2: Monday\, 22 June 2026 (4pm-7pm AEST) \n\n\n\n\nSession times reflect Australian Eastern Standard Time. Click here to check your local time
URL:https://relationshipmatters.com.au/event/parenting-after-separation-online-june-15-june-22-2026/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Booking,Parenting After Separation
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2025/08/PasCover.png
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260617T100000
DTEND;TZID=Australia/Melbourne:20260617T113000
DTSTAMP:20260411T195055
CREATED:20260319T005412Z
LAST-MODIFIED:20260319T024142Z
UID:10002465-1781690400-1781695800@relationshipmatters.com.au
SUMMARY:Compassion in Action: Leading Workplace Responses to Family Violence or Mental Health Concerns
DESCRIPTION:Key personnel hold a critical role in creating environments where employees feel safe\, supported\, and able to seek help when facing difficult circumstances. \nIn addition\, there are responsibilities under new Occupational Health and Safety (Psychological Health) Regulations 2025 as well as obligations under the National Employment Standards\, which provide all employees with 10 days of paid family and domestic violence leave each year. \nThe session explores workplace responsibilities\, early warning signs\, confidentiality considerations\, and how to respond without overstepping professional boundaries. \nTraining Format1 x 1.5 hour online session \nDate: 17 June 2026\, 10:00am to 11:30amCan’t make this session? Additional dates are available in our Book Now section. \nCost$190 + GST per participant \nAudienceLine managers\, HR professionals\, Health and Safety Representatives\, Contact Officers \nLearning Outcomes \nThis training provides guidance on recognising and responding to employees experiencing family and domestic violence or mental health challenges. \nThe training will build confidence in: \n• Having sensitive conversations• Providing appropriate referrals• Fostering a culture of psychological safety \nBy the end of the training\, leaders will be equipped to promote wellbeing\, uphold organisational obligations\, and support staff with compassion\, clarity\, and confidence. \nTrainer \nCarol WlodarczykBusiness Support Specialist\, Workplace Matters \nCarol is a registered psychologist and experienced HR executive who has worked in the family violence sector as a group facilitator. She has direct experience managing and supporting employees who are experiencing family violence or mental health issues. \nHolding a Master’s degree in Organisational and Industrial Psychology\, Carol understands the importance of balancing organisational responsibilities and employee wellbeing to achieve a positive\, engaged and productive workforce. \nHow to Book \nTo register for this training\, please emailworkplacematters@relationshipmatters.com.au \nPlease include: \n• Name• Organisation• Contact details• Invoice contact email if different \nYou will then be invoiced to confirm your place and receive session details\, including access information.
URL:https://relationshipmatters.com.au/event/compassion-in-action-leading-workplace-responses-to-family-violence-or-mental-health-concerns-copy-2/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/03/Copy-of-Supervision-Training-for-Operational-Supervisors.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260619T103000
DTEND;TZID=Australia/Melbourne:20260619T120000
DTSTAMP:20260411T195055
CREATED:20260113T045337Z
LAST-MODIFIED:20260119T022219Z
UID:10002441-1781865000-1781870400@relationshipmatters.com.au
SUMMARY:Dealing with Difficult Clients - For Allied Health Professionals
DESCRIPTION:Dealing with Difficult ClientsFor Allied Health Professionals \nDate: Friday 19 June 2026Time: 10.30am to 12.00pmDelivery: Online via Zoom \nCost: $180 per person + GST \nMaximum of 20 participants – book now to secure your spot \nWho should attend?This session is designed for allied health professionals\, including those working in community\, health and disability settings\, who regularly support clients\, patients and families and manage challenging or complex interactions. \nAbout this trainingThis program focuses on building awareness\, confidence and practical skills to support professionals when managing difficult client behaviour. Participants will learn how to respond effectively in challenging situations\, debrief after incidents\, and develop resilience strategies to better manage the everyday stressors of their role. The session supports participants to understand their own reactions\, recognise how life circumstances can contribute to anger in others\, and apply practical techniques to de escalate situations safely and calmly. \nLearning outcomesParticipants will: \n\nIdentify and manage their own personal triggers and better understand their reactions to situations\nIdentify and manage difficult clients with an understanding of how life circumstances can manifest into anger\nUnderstand how to build resilience to cope with challenging situations and anger\nExplore how to de escalate situations using a de escalation framework\nGain useful tips to manage difficult situations\nUnderstand the importance of self care and practise stress management techniques\nExplore workplace related case studies to integrate theory into practice\n\nTrainerTessa HughesTessa Hughes is a trained social worker with over thirty years of experience in the child and family welfare sector. During her career\, she has run a mindfulness meditation business and taught in schools\, hospitals and community settings. She developed and currently manages a short term therapeutic program\, utilising her specialised skills in trauma informed practice. Throughout her working life\, Tessa has become acutely aware of the increased prevalence of people experiencing high levels of stress and mental health challenges. She is an experienced trainer who supports participants to develop practical\, real world strategies and skills.
URL:https://relationshipmatters.com.au/event/dealing-with-difficult-clients-for-allied-health-professionals/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/01/Untitled-design-34.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260623T123000
DTEND;TZID=Australia/Melbourne:20260804T143000
DTSTAMP:20260411T195055
CREATED:20260409T071249Z
LAST-MODIFIED:20260409T071249Z
UID:10002482-1782217800-1785853800@relationshipmatters.com.au
SUMMARY:SEAChange: Moving Forward - Online June 23 to August 4\, 2026
DESCRIPTION:See Change Moving Forward is a 6-session small group program held online. \n \nProgram Cost\n\nTotal fee for the 6-week program: $250 per person \nConcession: $200 (for eligible concession card holders) \nIf you hold a concession card\, please phone our Customer Service team on 1300 543 396 to purchase your ticket. \n\nPlease note the following\n\n•\nYou must complete an intake assessment by phone or video with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\n\n•\nTo receive a completion certificate\, you must attend all six sessions (make-up sessions are not available). If you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended.\n\n•\nYou will not be able to continue if you miss two consecutive sessions.\n\n•\nRefunds are unable to be issued within 7 days of the start date of the program\n\nDates/Times\n\nSession 1: Tuesday\, 23 June 2026 (12:30pm – 2:30 pm AEST) \nSession 2: Tuesday\, 30 June 2026 (12:30pm – 2:30 pm AEST) \nSession 3: Tuesday\, 7 July 2026 (12:30pm – 2:30 pm AEST) \nSession 4: Tuesday\, 21 July 2026 (12:30pm – 2:30 pm AEST) \nSession 5: Tuesday\, 28 July 2026 (12:30pm – 2:30 pm AEST) \nSession 6: Tuesday\, 4 August 2026 (12:30pm – 2:30 pm AEST) \nSession times reflect Australian Eastern Standard Time. Click here to check your local time
URL:https://relationshipmatters.com.au/event/seachange-moving-forward-online-june23-august-4-2026/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Managing Mental Health,SEAChange: Moving Forward
ATTACH;FMTTYPE=image/jpeg:https://relationshipmatters.com.au/wp-content/uploads/2025/10/hero-55.jpg
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260623T123000
DTEND;TZID=Australia/Melbourne:20260804T143000
DTSTAMP:20260411T195055
CREATED:20260409T072042Z
LAST-MODIFIED:20260409T075521Z
UID:10002481-1782217800-1785853800@relationshipmatters.com.au
SUMMARY:SeaChange: Anger Management for Women - Online June 23 to August 4\, 2026
DESCRIPTION:SeaChange: Anger Management for Women is a 6-session group program held online. \n \nProgram Cost\n\nOne off fee of $250 for the six-week program \nConcession: $200 (for eligible concession card holders) \nIf you hold a concession card\, please phone our Customer Service team on 1300 543 396 to purchase a ticket for this program. \n\nPlease note the following\n\n•\nYou must complete an intake assessment by phone or video with one of our counsellors (once you have purchased a ticket\, we will contact you within 5 business days to book your intake appointment).\n\n•\nTo receive a completion certificate\, you must attend all six sessions (make-up sessions are not available). If you miss any sessions\, you will receive a participation certificate reflecting the number of sessions attended.\n\n•\nYou will not be able to continue if you miss two consecutive sessions.\n\n•\nRefunds are unable to be issued within 7 days of the start date of the program\n\nDates/Times\n\nSession 1: Tuesday\, 23 June 2026 (12:30pm – 2:30 pm AEST) \nSession 2: Tuesday\, 30 June 2026 (12:30pm – 2:30 pm AEST) \nSession 3: Tuesday\, 7 July 2026 (12:30pm – 2:30 pm AEST) \nSession 4: Tuesday\, 21 July 2026 (12:30pm – 2:30 pm AEST) \nSession 5: Tuesday\, 28 July 2026 (12:30pm – 2:30 pm AEST) \nSession 6: Tuesday\, 4 August 2026 (12:30pm – 2:30 pm AEST) \nSession times reflect Australian Eastern Standard Time. Click here to check your local time
URL:https://relationshipmatters.com.au/event/seachange-anger-management-for-women-online-june-23-to-august-4-2026/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Anger Management,Sea Change Anger Management,Upcoming
ATTACH;FMTTYPE=image/jpeg:https://relationshipmatters.com.au/wp-content/uploads/2025/10/hero-56.jpg
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260716T100000
DTEND;TZID=Australia/Melbourne:20260716T113000
DTSTAMP:20260411T195055
CREATED:20260319T005556Z
LAST-MODIFIED:20260319T020249Z
UID:10002466-1784196000-1784201400@relationshipmatters.com.au
SUMMARY:Compassion in Action: Leading Workplace Responses to Family Violence or Mental Health Concerns
DESCRIPTION:Key personnel hold a critical role in creating environments where employees feel safe\, supported\, and able to seek help when facing difficult circumstances. \nIn addition\, there are responsibilities under new Occupational Health and Safety (Psychological Health) Regulations 2025 as well as obligations under the National Employment Standards\, which provide all employees with 10 days of paid family and domestic violence leave each year. \nThe session explores workplace responsibilities\, early warning signs\, confidentiality considerations\, and how to respond without overstepping professional boundaries. \nTraining Format1 x 1.5 hour online session \nDate: 16 July 2026\, 10:00am to 11:30amCan’t make this session? Additional dates are available in our Book Now section. \nCost$190 + GST per participant \nAudienceLine managers\, HR professionals\, Health and Safety Representatives\, Contact Officers \nLearning Outcomes \nThis training provides guidance on recognising and responding to employees experiencing family and domestic violence or mental health challenges. \nThe training will build confidence in: \n• Having sensitive conversations• Providing appropriate referrals• Fostering a culture of psychological safety \nBy the end of the training\, leaders will be equipped to promote wellbeing\, uphold organisational obligations\, and support staff with compassion\, clarity\, and confidence. \nTrainer \nCarol WlodarczykBusiness Support Specialist\, Workplace Matters \nCarol is a registered psychologist and experienced HR executive who has worked in the family violence sector as a group facilitator. She has direct experience managing and supporting employees who are experiencing family violence or mental health issues. \nHolding a Master’s degree in Organisational and Industrial Psychology\, Carol understands the importance of balancing organisational responsibilities and employee wellbeing to achieve a positive\, engaged and productive workforce. \nHow to Book \nTo register for this training\, please emailworkplacematters@relationshipmatters.com.au \nPlease include: \n• Name• Organisation• Contact details• Invoice contact email if different \nYou will then be invoiced to confirm your place and receive session details\, including access information.
URL:https://relationshipmatters.com.au/event/compassion-in-action-leading-workplace-responses-to-family-violence-or-mental-health-concerns-copy-3/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/03/Copy-of-Supervision-Training-for-Operational-Supervisors.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260817T103000
DTEND;TZID=Australia/Melbourne:20260817T120000
DTSTAMP:20260411T195055
CREATED:20260319T005655Z
LAST-MODIFIED:20260319T020355Z
UID:10002468-1786962600-1786968000@relationshipmatters.com.au
SUMMARY:Compassion in Action: Leading Workplace Responses to Family Violence or Mental Health Concerns
DESCRIPTION:Key personnel hold a critical role in creating environments where employees feel safe\, supported\, and able to seek help when facing difficult circumstances. \nIn addition\, there are responsibilities under new Occupational Health and Safety (Psychological Health) Regulations 2025 as well as obligations under the National Employment Standards\, which provide all employees with 10 days of paid family and domestic violence leave each year. \nThe session explores workplace responsibilities\, early warning signs\, confidentiality considerations\, and how to respond without overstepping professional boundaries. \nTraining Format1 x 1.5 hour online session \nDate: 17 August 2026\, 10:30am to 12:00pmCan’t make this session? Additional dates are available in our Book Now section. \nCost$190 + GST per participant \nAudienceLine managers\, HR professionals\, Health and Safety Representatives\, Contact Officers \nLearning Outcomes \nThis training provides guidance on recognising and responding to employees experiencing family and domestic violence or mental health challenges. \nThe training will build confidence in: \n• Having sensitive conversations• Providing appropriate referrals• Fostering a culture of psychological safety \nBy the end of the training\, leaders will be equipped to promote wellbeing\, uphold organisational obligations\, and support staff with compassion\, clarity\, and confidence. \nTrainer \nCarol WlodarczykBusiness Support Specialist\, Workplace Matters \nCarol is a registered psychologist and experienced HR executive who has worked in the family violence sector as a group facilitator. She has direct experience managing and supporting employees who are experiencing family violence or mental health issues. \nHolding a Master’s degree in Organisational and Industrial Psychology\, Carol understands the importance of balancing organisational responsibilities and employee wellbeing to achieve a positive\, engaged and productive workforce. \nHow to Book \nTo register for this training\, please emailworkplacematters@relationshipmatters.com.au \nPlease include: \n• Name• Organisation• Contact details• Invoice contact email if different \nYou will then be invoiced to confirm your place and receive session details\, including access information.
URL:https://relationshipmatters.com.au/event/compassion-in-action-leading-workplace-responses-to-family-violence-or-mental-health-concerns-copy-4/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/03/Copy-of-Supervision-Training-for-Operational-Supervisors.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20260915T103000
DTEND;TZID=Australia/Melbourne:20260915T120000
DTSTAMP:20260411T195055
CREATED:20260319T005753Z
LAST-MODIFIED:20260319T020447Z
UID:10002469-1789468200-1789473600@relationshipmatters.com.au
SUMMARY:Compassion in Action: Leading Workplace Responses to Family Violence or Mental Health Concerns
DESCRIPTION:Key personnel hold a critical role in creating environments where employees feel safe\, supported\, and able to seek help when facing difficult circumstances. \nIn addition\, there are responsibilities under new Occupational Health and Safety (Psychological Health) Regulations 2025 as well as obligations under the National Employment Standards\, which provide all employees with 10 days of paid family and domestic violence leave each year. \nThe session explores workplace responsibilities\, early warning signs\, confidentiality considerations\, and how to respond without overstepping professional boundaries. \nTraining Format1 x 1.5 hour online session \nDate: 15 September 2026\, 10:30am to 12:00pmCan’t make this session? Additional dates are available in our Book Now section. \nCost$190 + GST per participant \nAudienceLine managers\, HR professionals\, Health and Safety Representatives\, Contact Officers \nLearning Outcomes \nThis training provides guidance on recognising and responding to employees experiencing family and domestic violence or mental health challenges. \nThe training will build confidence in: \n• Having sensitive conversations• Providing appropriate referrals• Fostering a culture of psychological safety \nBy the end of the training\, leaders will be equipped to promote wellbeing\, uphold organisational obligations\, and support staff with compassion\, clarity\, and confidence. \nTrainer \nCarol WlodarczykBusiness Support Specialist\, Workplace Matters \nCarol is a registered psychologist and experienced HR executive who has worked in the family violence sector as a group facilitator. She has direct experience managing and supporting employees who are experiencing family violence or mental health issues. \nHolding a Master’s degree in Organisational and Industrial Psychology\, Carol understands the importance of balancing organisational responsibilities and employee wellbeing to achieve a positive\, engaged and productive workforce. \nHow to Book \nTo register for this training\, please emailworkplacematters@relationshipmatters.com.au \nPlease include: \n• Name• Organisation• Contact details• Invoice contact email if different \nYou will then be invoiced to confirm your place and receive session details\, including access information.
URL:https://relationshipmatters.com.au/event/compassion-in-action-leading-workplace-responses-to-family-violence-or-mental-health-concerns-copy-5/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/03/Copy-of-Supervision-Training-for-Operational-Supervisors.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20261014T090000
DTEND;TZID=Australia/Melbourne:20261014T103000
DTSTAMP:20260411T195055
CREATED:20260319T005904Z
LAST-MODIFIED:20260319T015800Z
UID:10002470-1791968400-1791973800@relationshipmatters.com.au
SUMMARY:Compassion in Action: Leading Workplace Responses to Family Violence or Mental Health Concerns
DESCRIPTION:Key personnel hold a critical role in creating environments where employees feel safe\, supported\, and able to seek help when facing difficult circumstances. \nIn addition\, there are responsibilities under new Occupational Health and Safety (Psychological Health) Regulations 2025 as well as obligations under the National Employment Standards\, which provide all employees with 10 days of paid family and domestic violence leave each year. \nThe session explores workplace responsibilities\, early warning signs\, confidentiality considerations\, and how to respond without overstepping professional boundaries. \nTraining Format1 x 1.5 hour online session \nDate: 14 October 2026\, 9:00am to 10:30amCan’t make this session? Additional dates are available in our Book Now section. \nCost$190 + GST per participant \nAudienceLine managers\, HR professionals\, Health and Safety Representatives\, Contact Officers \nLearning Outcomes \nThis training provides guidance on recognising and responding to employees experiencing family and domestic violence or mental health challenges. \nThe training will build confidence in: \n• Having sensitive conversations• Providing appropriate referrals• Fostering a culture of psychological safety \nBy the end of the training\, leaders will be equipped to promote wellbeing\, uphold organisational obligations\, and support staff with compassion\, clarity\, and confidence. \nTrainer \nCarol WlodarczykBusiness Support Specialist\, Workplace Matters \nCarol is a registered psychologist and experienced HR executive who has worked in the family violence sector as a group facilitator. She has direct experience managing and supporting employees who are experiencing family violence or mental health issues. \nHolding a Master’s degree in Organisational and Industrial Psychology\, Carol understands the importance of balancing organisational responsibilities and employee wellbeing to achieve a positive\, engaged and productive workforce. \nHow to Book \nTo register for this training\, please emailworkplacematters@relationshipmatters.com.au \nPlease include: \n• Name• Organisation• Contact details• Invoice contact email if different \nYou will then be invoiced to confirm your place and receive session details\, including access information.
URL:https://relationshipmatters.com.au/event/compassion-in-action-leading-workplace-responses-to-family-violence-or-mental-health-concerns-copy-6/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/03/Copy-of-Supervision-Training-for-Operational-Supervisors.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20261112T090000
DTEND;TZID=Australia/Melbourne:20261112T103000
DTSTAMP:20260411T195055
CREATED:20260319T012619Z
LAST-MODIFIED:20260319T015848Z
UID:10002471-1794474000-1794479400@relationshipmatters.com.au
SUMMARY:Compassion in Action: Leading Workplace Responses to Family Violence or Mental Health Concerns
DESCRIPTION:Key personnel hold a critical role in creating environments where employees feel safe\, supported\, and able to seek help when facing difficult circumstances. \nIn addition\, there are responsibilities under new Occupational Health and Safety (Psychological Health) Regulations 2025 as well as obligations under the National Employment Standards\, which provide all employees with 10 days of paid family and domestic violence leave each year. \nThe session explores workplace responsibilities\, early warning signs\, confidentiality considerations\, and how to respond without overstepping professional boundaries. \nTraining Format1 x 1.5 hour online session \nDate: 12 November 2026\, 9:00am to 10:30amCan’t make this session? Additional dates are available in our Book Now section. \nCost$190 + GST per participant \nAudienceLine managers\, HR professionals\, Health and Safety Representatives\, Contact Officers \nLearning Outcomes \nThis training provides guidance on recognising and responding to employees experiencing family and domestic violence or mental health challenges. \nThe training will build confidence in: \n• Having sensitive conversations• Providing appropriate referrals• Fostering a culture of psychological safety \nBy the end of the training\, leaders will be equipped to promote wellbeing\, uphold organisational obligations\, and support staff with compassion\, clarity\, and confidence. \nTrainer \nCarol WlodarczykBusiness Support Specialist\, Workplace Matters \nCarol is a registered psychologist and experienced HR executive who has worked in the family violence sector as a group facilitator. She has direct experience managing and supporting employees who are experiencing family violence or mental health issues. \nHolding a Master’s degree in Organisational and Industrial Psychology\, Carol understands the importance of balancing organisational responsibilities and employee wellbeing to achieve a positive\, engaged and productive workforce. \nHow to Book \nTo register for this training\, please emailworkplacematters@relationshipmatters.com.au \nPlease include: \n• Name• Organisation• Contact details• Invoice contact email if different \nYou will then be invoiced to confirm your place and receive session details\, including access information.
URL:https://relationshipmatters.com.au/event/compassion-in-action-leading-workplace-responses-to-family-violence-or-mental-health-concerns-copy-7/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/03/Copy-of-Supervision-Training-for-Operational-Supervisors.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20261208T090000
DTEND;TZID=Australia/Melbourne:20261208T103000
DTSTAMP:20260411T195055
CREATED:20260319T012905Z
LAST-MODIFIED:20260319T015951Z
UID:10002472-1796720400-1796725800@relationshipmatters.com.au
SUMMARY:Compassion in Action: Leading Workplace Responses to Family Violence or Mental Health Concerns
DESCRIPTION:Key personnel hold a critical role in creating environments where employees feel safe\, supported\, and able to seek help when facing difficult circumstances. \nIn addition\, there are responsibilities under new Occupational Health and Safety (Psychological Health) Regulations 2025 as well as obligations under the National Employment Standards\, which provide all employees with 10 days of paid family and domestic violence leave each year. \nThe session explores workplace responsibilities\, early warning signs\, confidentiality considerations\, and how to respond without overstepping professional boundaries. \nTraining Format1 x 1.5 hour online session \nDate: 8 December 2026\, 9:00am to 10:30amCan’t make this session? Additional dates are available in our Book Now section. \nCost$190 + GST per participant \nAudienceLine managers\, HR professionals\, Health and Safety Representatives\, Contact Officers \nLearning Outcomes \nThis training provides guidance on recognising and responding to employees experiencing family and domestic violence or mental health challenges. \nThe training will build confidence in: \n• Having sensitive conversations• Providing appropriate referrals• Fostering a culture of psychological safety \nBy the end of the training\, leaders will be equipped to promote wellbeing\, uphold organisational obligations\, and support staff with compassion\, clarity\, and confidence. \nTrainer \nCarol WlodarczykBusiness Support Specialist\, Workplace Matters \nCarol is a registered psychologist and experienced HR executive who has worked in the family violence sector as a group facilitator. She has direct experience managing and supporting employees who are experiencing family violence or mental health issues. \nHolding a Master’s degree in Organisational and Industrial Psychology\, Carol understands the importance of balancing organisational responsibilities and employee wellbeing to achieve a positive\, engaged and productive workforce. \nHow to Book \nTo register for this training\, please emailworkplacematters@relationshipmatters.com.au \nPlease include: \n• Name• Organisation• Contact details• Invoice contact email if different \nYou will then be invoiced to confirm your place and receive session details\, including access information.
URL:https://relationshipmatters.com.au/event/compassion-in-action-leading-workplace-responses-to-family-violence-or-mental-health-concerns-copy-8/
LOCATION:Relationship Matters’ Online\, Australia
CATEGORIES:Workplace Training
ATTACH;FMTTYPE=image/png:https://relationshipmatters.com.au/wp-content/uploads/2026/03/Copy-of-Supervision-Training-for-Operational-Supervisors.png
ORGANIZER;CN="Vicki Kyritsis":MAILTO:workplacematters@relationshipmatters.com.au
GEO:-25.274398;133.775136
END:VEVENT
END:VCALENDAR